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AXA Insurance - Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 148,076 reviews

Trusted Customer

Feefo Verified

New Ross

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Can't be beaten!

If the Gods permit, I shall insure my soul and everything else - cars,house and health (if possible), with AXA next year. Insurance companies are noted for 'upping the ante', not so, your company....

Trusted Customer

Feefo Verified

Kilkenny

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Helpful, friendly and informative

Anyone I spoke to in the office were extremely helpful and very informative. Also they had friendly voices.😀👍

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

The Worst motor insurance

Home insurance team agent - Perfect !! Motor insurance - Worst ever. Did not provide with full information. Recently I was stuck in the middle of the road with flat battery. I was informed that my...

Chris

AXA Insurance - Ireland

8 years ago

Hi Mr. Kim,

Thank you for taking the time to leave your feedback, we really appreciate it.

I've had a look at your policy and see that the Car & Key Rescue unfortunately not been selected as an extra cover at the time the policy was taken. Our Car & Key Rescue can be added when incepting the policy or at renewal at a cost of €35 and is not included automatically on policies bought online.

If you have any queries in relation to this cover please contact us on 1890-247-365 and we will gladly answer any questions you may have.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for choosing to us for your home and car insurance policies.

Kind Regards,

Feefo Team

Trusted Customer

Feefo Verified

Tullamore.

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Would not hesitate to deal with AXS again or to recommended them.

Dealt with a lovely lady called Irene for my renewal. Could not have been more helpful or informative. Absolute pleasure to deal with.

Trusted Customer

Feefo Verified

8 years ago

happy with service

good help on the phone

Trusted Customer

Feefo Verified

Rathfarnham

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good personal service

V good service online, on the phone and in person. Valued being able to speak to soneone face to face who provided worthwhile guidance.

Trusted Customer

Feefo Verified

8 years ago

Excellent and exceptional

If you're a trusted and reliable customer be sure to get discounts on top of discount every year, which ends up being the best price you can get anywhere in Ireland. I got a pleasant surprise when my...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good experience

Very helpful and break down of everything. efficient regarding payments.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Yellow brand insurance is a more apt name

Quite poor. Reason being, my renewal quote was far greater than a new quote. So I let the policy lapse and re-started again. This encourages "churning" in the market, and discourages loyalty. I will...

Chris

AXA Insurance - Ireland

8 years ago

Hi Conor,

We appreciate the time you have taken to leave your feedback. We also want to thank you for highlighting the issue. We have passed on your feedback to the relevant areas to help us ensure this will not happen again.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for choosing to keep your policy with us.

Kind Regards,

AXA Feefo Team

Trusted Customer

Feefo Verified

8 years ago