AXA Insurance - Ireland Reviews

Good afternoon,

Thank you very much for your feedback, we really appreciate it.

Unfortunately, this is all regulatory information that is compulsory on every call. We are constantly looking at ways to streamline this process and make it less time consuming for customers.

Also, we sometimes have high volumes of calls into our call center and this may also be part of the reason you experienced such a long wait time on this occasion. If this happens again, you can chat to one of our agents online, or send us an email.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Chris

Hi Ann,

Thank you for leaving your feedback, we really appreciate it.

We appreciate the time you have taken to leave your feedback. We also want to thank you for highlighting the issue. We have passed on your feedback to our renewals team.

Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Chris