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AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,540

2,052

337

136

298

13,363

ratings over the past year

Displaying all 150,072 reviews

Trusted Customer

Feefo Verified

7 years ago

Sent out Cert of Insurance but omitted one of named drivers even though backup schedule had all named drivers there. Still waiting on new Cert with all named drivers.

Nikki Kelly

AXA Insurance

7 years ago

Good Morning.

Thank you for taking the time to leave your feedback.

I apologise for the issue you have encountered with your insurance certificate. I can see you have discussed this with my colleague and updated certificate has since been issued with both named drivers and should be with you no later than today. If you do encounter any further problems please do not hesitate to let us know and we will be happy to help.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Excelante service

Trusted Customer

Feefo Verified

Dublin 24

7 years ago

What Trusted Customer said about AXA Insurance:

Excellent customer service

Yes

Trusted Customer

Feefo Verified

7 years ago

Gave me sensible advice which enabled me to reduce my car insurance premium. But that was only once I managed to get through to someone on the phone, which wasn't easy!

Trusted Customer

Feefo Verified

7 years ago

Spoke to Marty. Very nice guy. Explained everything thoroughly. Was considerate and polite.

Trusted Customer

Feefo Verified

Swords

7 years ago

What Trusted Customer said about AXA Insurance:

Excellent, efficient, courteous and polite

Trusted Customer

Feefo Verified

7 years ago

Could do better

In general, I found the service to be ok. Was a little bit disappointed that, when, enquiring about adding a motorcycle to my policy, I was told that I would have to call a different number. Said...

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

FAREWELL RAHENY BRANCH. NICE KNOWING YOU ALL

STAFF ARE SO FRIENDLY AND VERY HELPFUL. ANSWERED ANY QUESTIONS I HAD AND GOT A GREAT DEAL ON MY CAR INSURANCE. VERY SAD TO HEAR THE RAHENY BRANCH IS CLOSING AS THE OFFICE THERE WAS SO CONVENIENT FOR...