Have been with Axa Insurance all down the year's and have found them most helpful very friendly on phone or to speak to in office. My late husband Joe and I have been insured with you for more...
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Trusted Customer
Feefo Verified
7 years ago
Disappointed in the treatment I received
I asked for a better rate and was given a discount of 30€ but wasnt informed that AXA would change my policy.
Nikki Kelly
AXA Insurance
7 years ago
Good Morning,
Thank you for taking the time to leave your feedback.
I am delighted to hear we were able to provide a discount on your policy. I have checked the updates within your policy and the only thing we amended was to provide free driving of other cars as an additional extra for your loyalty. I can confirm no other changes have been made this year at renewal.
I hope this resolves your query. We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Super pozytywna osoba umiejaca rozmawiac z klientami
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Trusted Customer
Feefo Verified
7 years ago
Not useful I have to call tomorrow
All the Decument are not up to date
Nikki Kelly
AXA Insurance
7 years ago
Good Morning,
Thank you for taking the time to leave your feedback.
I apologise you have not received updated documentation. I have checked your policy and I can see you have recently renewed your policy and I have therefore issued updated documentation for this renewal period. I have now also issued these via post for your convenience, please allow 3-5 working days for these to be received.
In the meantime if you would like to view any documentation regarding your policy, you can log in and print via MyAxa 24/7.I hope this resolves your query.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
yes
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Trusted Customer
Feefo Verified
Passage west
7 years ago
What Trusted Customer said about AXA Insurance:
Helpful staff
I have been a customer for many years and not once have I found the Axa staff to be anything but professional and very helpful
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Trusted Customer
Feefo Verified
7 years ago
They are always very quick to replace my windscreen and that I could get back on the road as soon as possible. Different companies came to do the job for them every time and just have a little issue...
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