Great customer services, would definitely buy again
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
The colleague was very helpful to sort out the matter with my renewal insurance disk.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
everything was ok,
i had to call three times for renew my policy but at the end i was happy
thank s
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
I never signed up with you again. This year. And you decided to renew me for this year. Completely out of order!!
Nikki Kelly
AXA Insurance
7 years ago
Good Morning Tara,
Thank you for taking the time to leave your feedback.
I apologise you are unhappy with our automatic renewal service. We can see from our records that your renewal was issued on the 7th January with a reminder issues on 4th February. It is mentioned in the renewal that we will automatically renew your policy if we do not hear from you. As we did not hear from you we automatically renewed this policy on your behalf.
We aim to ensure our renewal service is as swift and hassle free as possible while ensuring our customers are fully insured at all times to avoid any oversight of renewing in our customers busy lives.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
DUBLIN
7 years ago
What Trusted Customer said about AXA Insurance:
GOOD HELPFUL EXPERIENCE MARRED BY PRICE RISE
COMPANY REP HELPFUL BUT PREMIUM BECOMING VERY EXPENSIVE
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
happy
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Trusted Customer
Feefo Verified
Newpot
7 years ago
What Trusted Customer said about AXA Insurance:
Highly recommend
AXA's online quote is miles ahead of any of the websites I tried. Only problem is it does not recognise a Brokers Car insurance policy number
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Trusted Customer
Feefo Verified
Cork
7 years ago
What Trusted Customer said about AXA Insurance:
Excellent Customer Service
Excellent personal customer service from your staff, located in your office at South Mall, Cork
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.