How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Northern Ireland Reviews

http://www.axani.co.uk/

Rated

Excellent

Service

4.6

1,855

334

2,371

ratings over the past year

2,356 out of 29,304 reviews

Time:

Past year

Humaira Khan

Enniskillen

12 hours ago

Date of purchase: 05/06/2025

What Humaira Khan said about AXA Insurance - Northern Ireland:

Excellent and professional service, cooperative and helpful staff,gave a good deal.

See full customer review

Trusted Customer

1 day ago

Date of purchase: 11/06/2025

Straight forward

Same as last year easy

See full customer review

Claire Connor

Derry

1 day ago

Date of purchase: 18/06/2025

What Claire Connor said about AXA Insurance - Northern Ireland:

Quick and precise. Easy to follow instructions

See full customer review

Trusted Customer

1 day ago

Date of purchase: 17/06/2025

Poor

Aodhan

AXA Insurance - Northern Ireland

1 day ago

Good morning, Thank you for your feedback. We are very sorry to hear about the level of service received. I have reviewed your policy today and can see that we have issued you your renewal notice 29 days ago and we also issued 2 reminders to you 23 days ago and 15 days ago. It states in these letter should you wish to discuss the premium then to contact us directly and we can assist with this and should we not hear from you the policy would be renewed automatically. Should you wish to speak to us regarding your policy premium then we would advise to contact us via phone, branch or email. We would like to thank you for your continued loyalty to AXA and we look forward to being of service to you in the future. Kind regards Aodhán Feefo Coordinator

See full customer review

Trusted Customer

1 day ago

Date of purchase: 17/06/2025

Satisfied

Very helpful!

See full customer review

Trusted Customer

1 day ago

Date of purchase: 20/06/2025

Everything was explained fully

Excellent service

See full customer review

Trusted Customer

1 day ago

Date of purchase: 10/06/2025

First stop every time

Really helpfull and friendly service pleasure to do business with . Staff good at getting things all sorted quickly and friendly. No problems left not sorted 10 out of 10 .thanks.

See full customer review

Mario Siotto

Newry

1 day ago

Date of purchase: 11/06/2025

What Mario Siotto said about AXA Insurance - Northern Ireland:

Well done Axa Newry

Staff at the Newry office were really helpful and knowledgeable. Particularly what I believed to be the manager if she is not, make her so! She has been understanding and really helpful, one of...

Read all

See full customer review

Trusted Customer

1 day ago

Date of purchase: 21/06/2025