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AXA Commercial Lines and Personal Intermediary Reviews

Rated
Good
Service
3.7
/5

5

4

3

2

1

76

20

9

6

33

144

ratings over the past year

Displaying all 4,651 reviews
MM
Mr Muhammad Malik
Bradford
19 days ago
Date of purchase: 25/05/2024
What Mr Muhammad Malik said about AXA Commercial Lines and Personal Intermediary:
They were very quick with assessing and sending funds
MB
Ms VALERIE BOWES
Bristol
19 days ago
Date of purchase: 15/05/2024
What Ms VALERIE BOWES said about AXA Commercial Lines and Personal Intermediary:
AXA have been amazing in every way so far - I’ve never claimed on House Insurance before and since reporting the leak AXA have leapt into action and done everything possible to assist me in resolving
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MM
Mr Fraser Moir
Falkirk
20 days ago
Date of purchase: 23/05/2024
What Mr Fraser Moir said about AXA Commercial Lines and Personal Intermediary:
Excellent, punctual service
PH
Peter Hiom
20 days ago
Date of purchase: 24/05/2024
What Peter Hiom said about AXA Commercial Lines and Personal Intermediary:
Very very slow and not communicating it took over 2 months to get a proper response.
Trusted Customer
22 days ago
Date of purchase: 22/05/2024
I was disappointed that the assessor under estimated the cost of the work to be done
Trusted Customer
22 days ago
Date of purchase: 21/05/2024
The Assistant dealing with my query to claim was very friendly and efficient. She was polite and helpful. I was unable to claim because the damage was deemed to be 'accidental' and she was extremely
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Trusted Customer
23 days ago
Date of purchase: 21/05/2024
Good service, and good customer’s service over the phone I would recommend them
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Chloe
AXA Commercial Lines and Personal Intermediary
20 days ago
Thank you for taking the time to leave a review, your feedback is appreciated. Kind regards, Chloe - Claims Team
Trusted Customer
23 days ago
Date of purchase: 21/05/2024
It took far too long to process my claim. The team, when I spoke to them, were friendly but I had to chase multiple times, re-providing information a few times and it was only when I complained throug
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Chloe
AXA Commercial Lines and Personal Intermediary
20 days ago
Thank you for your review/feedback. This will be passed across to the relevant team for review. Thanks, Chloe - Claims Team
DL
Dori Trans Ltd
Peterborough
25 days ago
Date of purchase: 17/05/2024
What Dori Trans Ltd said about AXA Commercial Lines and Personal Intermediary:
Excellent and rapid response on solving the matter .
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Chloe
AXA Commercial Lines and Personal Intermediary
20 days ago
Thank you for taking the time to provide feedback. This is much appreciated Thanks, Chloe - Claims Team
Trusted Customer
29 days ago
Date of purchase: 15/05/2024
AXA were quick getting the smashed glass door repaired. Their staff were always helpful when I phoned with a query. I have some reservations with LMS who dealt with the loss of my ring, but they were
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About AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
Why trust Feefo reviews?

About AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.