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AXA Business Insurance Reviews

Displaying all 539 reviews

Trusted Customer

8 years ago

Date of purchase: 12/10/2016

the admin of account is terrible , AXA have totally screwed up the contact ,…

the admin of account is terrible , AXA have totally screwed up the contact , account holder and refuse to correct it.

AXA Business Insurance - Renewal

8 years ago

I tried to contact you today to discuss your comments in more detail but you were unavailable. Please contact us on 0330 159 1509 to enable us to rectify this matter. Kind regards Kathleen Customer Operations AXA Business Insurance

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Trusted Customer

8 years ago

Date of purchase: 01/10/2015

I was suprise it went up, I could have got it much cheaper but decided to…

I was suprise it went up, I could have got it much cheaper but decided to stay this year, see how it goes next year

AXA Business Insurance - Renewal

8 years ago

Thanks for taking the time to speak to me today to discuss your feedback in more detail. As advised your renewal premium was marginally more expensive this year and this is due to the increase in Insurance Premium Tax along with a small rating increase. Should you wish to review any of the covers as discussed please do not hesitate to contact me. Kind regards Carol Customer Operations AXA Business Insurance

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Trusted Customer

8 years ago

Date of purchase: 11/10/2016

very straightforward renewal

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Trusted Customer

8 years ago

Date of purchase: 09/10/2016

A pity they don't listen to you when you want to make a change to your…

A pity they don't listen to you when you want to make a change to your policy

AXA Business Insurance - Renewal

8 years ago

I understand my colleague Sofia has contacted you today and has been able to resolve your issues. Please accept our sincere apologies for any inconvenience caused. I would like to thank you again for continuing your insurance with AXA and should you require any further assistance please contact us. Kind regards Kathleen Customer Operations AXA Business Insurance

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Trusted Customer

8 years ago

Date of purchase: 05/10/2016

The website is easy to use but I kept receiving emails from one AXA business…

The website is easy to use but I kept receiving emails from one AXA business unit asking me to renew when I had already renewed. I guess its a case of different divisions/systems not communicating...

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AXA Business Insurance - Renewal

8 years ago

Thank you for taking the time to leave your valuable feedback. I did try to contact you today to discuss, but you were not available. Your comments will enable us to make improvements in our service. Thank you for continuing to insure your business with AXA, should you require any further assistance please do not hesitate to contact us. Kind Regards Fatima Customer Operations AXA Business Insurance

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Trusted Customer

8 years ago

Date of purchase: 05/10/2016

Excellent service. Polite and curious staff

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Trusted Customer

8 years ago

Date of purchase: 03/10/2016

Always helpful and very fairly priced.

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Trusted Customer

8 years ago

Date of purchase: 01/10/2016

Easy and straight forward application and renewal

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Trusted Customer

8 years ago

Date of purchase: 18/09/2016

Good communication efficient service, good rates

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Trusted Customer

8 years ago

Date of purchase: 27/09/2016

Very possibly excellent but I have only had minimal experience - not had to make…

Very possibly excellent but I have only had minimal experience - not had to make a claim luckily! Helpful person when I rang for info about renewal.

AXA Business Insurance - Renewal

8 years ago

Thank you for renewing your business insurance with AXA. It is great to hear that you are happy with the service we have provided. Should you be in the position to have to make a claim in the future, rest assured our award winning claims service will be happy to help. Kind regards Carol Customer Operations AXA Business Insurance

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About AXA Business Insurance - Renewal

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people. And if your business insurance needs are more complex - we can help with that too. We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance. AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies. AXA is a successful global company. And with over 95 million customers worldwide, it’s widely viewed as a world leader in financial protection.

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0141 245 4376

3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom

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