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AXA Business Insurance Reviews

20 out of 379 reviews

Time:

Past year

Trusted Customer

2 months ago

Date of purchase: 30/04/2025

Fab experience

Amazing customer service, solved my problem smashed window very quickly, turning a nightmare experience into an ex-problem with wisdom and kindness. Thank you AXA for being great.

Lesley

AXA Business Insurance - Claims

2 months ago

Thank you for your lovely feedback. I have passed your comments to the relevant handler and their manager Lesley - The Claims Team

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Paul white

Retford

2 months ago

Date of purchase: 16/04/2025

What Paul white said about AXA Business Insurance - Claims:

Not happy

I had to make a claim for my business tools after a vehicle fire and not only was it extremely difficult to claim, but they just ignored it. In the end my time and mental wellbeing were more...

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Kay

AXA Business Insurance - Claims

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Kay, The Claims Team

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Gary Cefai Projects Limited

Bruntingthorpe

4 months ago

Date of purchase: 15/03/2025

What Gary Cefai Projects Limited said about AXA Business Insurance - Claims:

Miss sold insurance, very unhelpful

Hannah

AXA Business Insurance - Claims

3 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Hannah- The Claims Team

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Tracy Webb

4 months ago

Date of purchase: 02/03/2025

What Tracy Webb said about AXA Business Insurance - Claims:

AXA....THE insurance company to deal with.

I cannot praise this company enough. My claim was started, dealt with and concluded within 3 weeks from start to finish. ABSOLUTELY A FANTASTIC SERVICE AND BRILLIANT PEOPLE. Thank you everyone for...

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Trusted Customer

5 months ago

Date of purchase: 09/01/2025

Terrible

Paul Sanderson

AXA Business Insurance - Claims

5 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Trusted Customer

6 months ago

Date of purchase: 14/01/2025

claims

excellent service

Paul Sanderson

AXA Business Insurance - Claims

6 months ago

Thank you for taking the time to provide us with such lovely feedback. We really do appreciate this and will ensure it is passed on to the file handlers for this claim. Kind regards Paul - The Claims Team

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Joshua Ward

Great Yarmouth

6 months ago

Date of purchase: 09/01/2025

What Joshua Ward said about AXA Business Insurance - Claims:

Previous with a claim being absolutely horrendous customer service however to re new was easy

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Castle Building Services (South Yor

Sheffield

6 months ago

Date of purchase: 18/12/2024

What Castle Building Services (South Yor said about AXA Business Insurance - Claims:

Took 9 weeks to resolve a claim for theft of tools leaving a small business struggling to survive and keep working It was a difficult process and responses were offhand at best Very disappointing

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Trusted Customer

7 months ago

Date of purchase: 09/12/2024

Not a very good service

Sadly, very slow to respond. As a business I expected a better service. I had to secure my own premises and temporarily repair the shutters myself after a car accidentally hit them. It was that or...

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Rays retro

Sudbury, Suffolk.

7 months ago

Date of purchase: 04/12/2024

What Rays retro said about AXA Business Insurance - Claims:

A breath of fresh air.

They were very easy to get to speak to and they dealt with my issue straight away. After providing evidence of the breakage and a quote for repair they paid the amount into my account, less the...

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About AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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0141 245 4376

3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom

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