How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Away Holidays Reviews | Customer Service Reviews for https://www.feefo.com/reviews/away-holidays | Feefo

372 out of 601 reviews

Time:

Past year

Trusted Customer

5 days ago

Date of purchase: 20/06/2025

One of the best travel agents I have used!

I have used Away Holidays on a few occasions and they are always quick to respond to my enquiry. They listen to my requirements and provide an efficient and professional service, whilst being very...

Read all

Monika

Away Holidays

3 days ago

Dear Value Customer, Thank you very much for your kind feedback. We're elated to hear about your positive experiences with Away Holidays. Knowing that our clients are pleased with our efforts in providing quick response times, effective service, and competitive pricing is always heartening. Regards, Away Holidays

See full customer review

Trusted Customer

6 days ago

Date of purchase: 17/06/2025

Always 1st class

See full customer review

Trusted Customer

8 days ago

Date of purchase: 14/06/2025

Easy booking!

Easy to make contact and get a quote for a holiday to the Maldives in November this year. Dean dealt with our enquiry and came up with just the right deal, thank you!

Monika

Away Holidays

5 days ago

Dear Valued Customer, Thank you for sharing your experience with us and providing your positive feedback regarding the service you received. We are delighted to hear that you found it easy to get in touch and request a quote for your holiday to the Maldives this November. Regards, Away Holidays

See full customer review

Trusted Customer

13 days ago

Date of purchase: 10/06/2025

Brilliant Service

Reliable, helpful, attention to detail, great price

Monika

Away Holidays

12 days ago

Dear Valued Customer, Thank you very much for your positive feedback on our services. It always gives us immense pleasure to hear from satisfied customers like you. Your key points of appreciation, i.e., reliability, helpfulness, attention to detail, and competitive pricing are exactly what we aim to provide to our customers. Regards, Away Holidays

See full customer review

Trusted Customer

14 days ago

Date of purchase: 05/06/2025

Great Customer Service

Very quick and efficient - all questions answered and made to feel really at ease with the whole process.

Monika

Away Holidays

12 days ago

DearValued Customer, Thank you very much for your kind words of appreciation. It gives us immense pleasure to know that you felt at ease with our services and found our team responsive and efficient. Regards, Away Holidays

See full customer review

Mr Neil Hitchen

14 days ago

Date of purchase: 09/06/2025

What Mr Neil Hitchen said about Away Holidays:

Excellent service

See full customer review

Mr Peter Johnson

Norton

14 days ago

Date of purchase: 05/06/2025

What Mr Peter Johnson said about Away Holidays:

Best long haul holidays

I’ve used Away holidays for years there the best company for long haul holidays the service is always 100percent

Monika

Away Holidays

12 days ago

Dear Peter, We take immense pride in ensuring that our services are up to the mark and cater to our valuable customers like you satisfactorily. Your acknowledgment reassures us that we're on the right track, maintaining a service level that meets or exceeds our customers' expectations. Regards, Away Holidays

See full customer review

Trusted Customer

17 days ago

Date of purchase: 07/06/2025

Excellent service

I’ve used Neil at Away holidays twice and have received excellent service. Neil is a gem! He is extremely helpful. It is also helpful to be able to pay over the months.

Monika

Away Holidays

15 days ago

Dear Valued Customer, Thank you so much for taking the time to share your positive experience regarding your engagements with Neil and our payment system at Away Holidays. We completely agree with you about Neil, he is indeed a gem. He receives countless compliments on his high level of service, and we're thrilled to hear that he also left such a fantastic impression on you Regards, Away Holidays

See full customer review

Trusted Customer

18 days ago

Date of purchase: 05/06/2025

Family holiday to Thailand

Overall a good service, competitively priced. The only issue I had was when getting hold of staff to finalise booking and also when I had queries on my tickets. It took 4 days to get a response.

Monika

Away Holidays

15 days ago

Dear Valued Customer, Thank you for taking the time to provide us with your feedback regarding your recent experience with our booking service. We appreciate your compliments regarding our competitive pricing and overall service. Regards, Away Holidays

See full customer review

Trusted Customer

23 days ago

Date of purchase: 24/05/2025

Help full

Was ok

See full customer review

Not received a review invite?

About Away Holidays

Away Holidays offers to luxury holidays to many of the world’s most popular holiday destinations, with special deals on offer every day. From romantic honeymoons in the Maldives to fly drive holidays in the USA, from worldwide multi-centre trips to incredible safaris, Away Holidays will help your holiday dreams come true. We’re ATOL protected, so your holiday is safe with us. Book your dream holiday today at Awayholidays.co.uk

Read all

020 8843 6750

Palmoak House, Southall, UB1 1SU, United Kingdom