Dear Client ,
Thank you for your feedback.
I'm sorry you did not fully enjoyed your tour with our driver-guide Claudio and I was mostly surprised to hear that he did not provide enough insight about the places visited , as he's been conducting successfully and in a professional manner this tour for the last two years. I can only suppose that being the day when the tour occurred ( 31st October ) very demanding due to unpredictable bad weather conditions , our driver was more concentrated in conducting the tour in safety and for this reason he delivered less in depth information about the places visited. Of course I do understand that from your point of view this ended up like being not a completely satisfactory experience and for this reason , I welcome you to get in touch with our company in the future , should you come back to Italy, so that we can give you some form of compensation in any type of services you may need while visiting our country.
Yours sincerely,
Monica
