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Aviva Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 21,953 reviews

Trusted Customer

8 years ago

What Trusted Customer said about Aviva Ireland:

The service was excellent but the cost is too high! ( this is not their fault) I have just returned from the UK and the cost of insurance there is much cheaper than here, with greater coverage. ...

Amy

Aviva Ireland

8 years ago

Hi John,

Thanks for taking the time to review and for your 4 star rating! We are really happy to hear that you are so pleased with the service.

We understand your frustration and at Aviva we are very concerned about the impact of rising insurance premiums on our customers. We have already taken steps to drive reform in the insurance market and are continuing to try and change the situation. For more information about what is driving these increases please visit here.

Thanks again - Amy

Trusted Customer

8 years ago

The questions were to the point and I answered accordingly.

The person I spoke knew what to ask and followed my answers perfectly.

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found the process of purchasing your car insurance with us so straightforward!

All the best – Amy

Trusted Customer

8 years ago

What Trusted Customer said about Aviva Ireland:

I found Megan very helpful to me when obtaining and purchasing my car insurance

Amy

Aviva Ireland

8 years ago

Hi Darragh,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you found the customer service so helpful.I will make sure to share your feedback with Megan!

All the best – Amy

Trusted Customer

8 years ago

What Trusted Customer said about Aviva Ireland:

Customer Service; you can't beat it

Their helpfulness is what customer service should be about.

Amy

Aviva Ireland

8 years ago

Hi Teresa,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you found the customer service so helpful.

All the best – Amy

Trusted Customer

Skibbereen

8 years ago

What Trusted Customer said about Aviva Ireland:

As stated above

Lady named Trina was so helpful and made my application so easy.

Amy

Aviva Ireland

8 years ago

Hi Donal,

Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable. I will make sure to share your feedback with Triona!

All the best - Amy

Trusted Customer

8 years ago

Web did not list my car - sorted efficiently on phone.

Web site did not list my Honda CRV - this was sorted out efficiently by phone.

Amy

Aviva Ireland

8 years ago

Hi there,

Thanks for your comments and for taking the time to review Aviva Car Insurance. I have passed on your feedback to our development team who are constantly striving to improve our customers online experience.

We really appreciate the constructive feedback!

Thanks again - Amy

Trusted Customer

8 years ago

Helpful and competitive

Easy of navigation on the net very competitive price and other members of my family are with Aviva

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with how easy it is to use our website!

All the best – Amy

Trusted Customer

9 years ago

I used aviva online and found it very straight forward and easy to use

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance. Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with how easy it is to use our website!

All the best – Amy

Trusted Customer

Louth

9 years ago

What Trusted Customer said about Aviva Ireland:

Great value bundle including free travel insurance

Fast, good value and bundle discount

Amy

Aviva Ireland

8 years ago

Hi Declan,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad to hear that you are happy with the speed of the process, and great that you have benefited from our discounts!

All the best – Amy

Trusted Customer

9 years ago