Easy to book through website, easy to understand, best deal available. Thought there could be better communication with the customer after purchase though. I was left wondering what was happening as I
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Amy
Aviva Ireland
7 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you found our website easy to use! We apologise for the delay in communication with you, I will pass this feedback on so that we can investigate.
Good straightforward website where one can get a quote,cost the various options, what you want, can/can't afford before buying.
As for after sales service?
Hope I never find out.
Amy
Aviva Ireland
7 years ago
Hi John,
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with our online service!
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are glad to hear that you are happy with the quote that you received!
I would recommend Aviva's online service, it was easy to follow and complete and the prices very competitive.
Amy
Aviva Ireland
7 years ago
Hi there,
Thank you for your 5 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the ease and speed of our website! Delighted to hear that you would recommend our online service.
Telephone contact was good. I had to call Aviva as website quote kept changing upwards even though my details were unchanged.
Amy
Aviva Ireland
7 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We apologise for the confusion with the online quote and hope that your issue has been resolved. If you do need to discuss this any further please contact us at direct@aviva.ie
Good communication received all the information that I had quires about. Knew that I had the option to call to talk to a representative or could do various transaction via the webpage. Overall I foun
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Amy
Aviva Ireland
7 years ago
Hi Sean,
Thank you for your 4 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the communication from us, and that overall your experience purchasing with us was positive!
Excellent website and great personal communication
Amy
Aviva Ireland
7 years ago
Hi Muriel,
Thank you for your 5 star review for Aviva Car Insurance. We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re delighted to hear that you’re happy with our website and the post purchase communications!
Thank you for your 5 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the service that you received, and delighted that we were able to answer all your queries!
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are glad to hear that you are happy with the ease of the online process!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.