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Aviva Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aviva-ie | Feefo

21,285 out of 21,284 reviews

Trusted Customer

9 months ago

Date of purchase: 04/10/2024

nice people to speak to when in trouble

at first had a problem with the password unable to open myaviva but changed the password its ok now your staff did help to solve the problem many thanks

Saai

Aviva Ireland

9 months ago

Hi, Thank you for your positive comments and your 5 STAR review of Aviva Home Insurance. We are glad to hear that you enjoyed your experience with us. Take care – Saai Arun Kumar

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Trusted Customer

9 months ago

Date of purchase: 09/10/2024

Straight forward

Great service. Was able to get an online quote without any hassle nor the million follow up calls that you get when enquire about prices! Highly recommend.

Saai

Aviva Ireland

9 months ago

Hi, Thank you for your 5 STAR review for Aviva Car Insurance. Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with our service. All the best – Saai Arun Kumar

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Trusted Customer

9 months ago

Date of purchase: 09/10/2024

Very easy to use the online process, very competitive quote.

All online. Positive: the service was very easy to use, even for a non-teccy like myself. Straightforward questions without hundreds of drop-down options that you’re not sure if you’ve picked the...

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Saai

Aviva Ireland

9 months ago

Hi, We appreciate your positive feedback about Aviva Car Insurance. We do take pride in simplifying the process, so we are delighted to hear of the experience you had with us. If we can help you with anything else, please do not hesitate to contact us. All the best – Saai Arun Kumar

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Trusted Customer

9 months ago

Date of purchase: 04/10/2024

Excellent online and in person information. Transfer from one company to another was a smooth and uncomplicated process.

Saai

Aviva Ireland

9 months ago

Hi, Thank you for your positive comments and your 5 STAR review of Aviva Car Insurance. We are glad to hear that you enjoyed your experience with us. Take care – Saai Arun Kumar

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Keith

9 months ago

Date of purchase: 07/10/2024

What Keith said about Aviva Ireland:

Poor customer service.

I'm not one to complain usually but the whole process was very stressful. I had an agent yesterday tell me repeatedly he was cancelling my policy as I had not submitted the required docs which I...

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Tara McMahon

Aviva Ireland

9 months ago

Hi Keith, We appreciate your feedback and we are sorry to hear about your experience. I have tried to get in touch with you but was unable to reach you. If you would like to discuss your feedback further or log it as a complaint please do not hesitate to contact us on 1800 33 22 11. Kind Regards, Tara

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Trusted Customer

9 months ago

Date of purchase: 03/10/2024

person on phone helpful

decent. polite.

Saai

Aviva Ireland

9 months ago

Hi, Thank you for taking the time to review your Car insurance purchase with Aviva. We are very pleased to hear that our staff made your experience so enjoyable. All the best - Saai Arun Kumar

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Trusted Customer

9 months ago

Date of purchase: 07/10/2024

Excellent information from customer service officer

Saai

Aviva Ireland

9 months ago

Hi, Thank you for your review and for choosing Aviva Home Insurance. We are happy to hear that you enjoyed your experience with us. Take care – Saai Arun Kumar

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Trusted Customer

9 months ago

Date of purchase: 11/10/2024

Home insurance

Simple easy process to complete online. Staff very helpful to resolve any queries.

Saai

Aviva Ireland

9 months ago

Hi, Thank you for your positive comments and your 5 STAR review of Aviva Home Insurance. We are glad to hear that you enjoyed your experience with us. Take care – Saai Arun Kumar

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Peter

Dublin

9 months ago

Date of purchase: 08/10/2024

What Peter said about Aviva Ireland:

Query about my motor policy

I was able to talk to a REAL PERSON immediately on a phone line! The staff member (Orla) was knowledgeable of their job, interested in their job, efficient and helpful in my query.

Saai

Aviva Ireland

9 months ago

Hi Peter, Thank you for your 4 STAR review for Aviva Car Insurance. We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. I will make sure to share your feedback with Orla. All the best – Saai Arun Kumar

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Trusted Customer

9 months ago

Date of purchase: 06/10/2024

Very good service with no real problems

Saai

Aviva Ireland

9 months ago

Hi, Thank you for your review and for choosing Aviva Car Insurance. We are happy to hear that you enjoyed your experience with us. Take care – Saai Arun Kumar

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