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Avalon Cruises Reviews

http://www.avaloncruises.co.uk/

Service

Product

ratings over the past year

Displaying all 817 reviews

Trusted Customer

11 years ago

Date of purchase: 20/05/2014

Helpful staff when booking. Only downside was very early start and a 4 1/2 hour…

Helpful staff when booking. Only downside was very early start and a 4 1/2 hour stopover in Amsterdam. We could have flown direct to Prague. Chauffeur service to and from airport excellent.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 20/05/2014

All staff exceptional and very helpful.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 14/05/2014

Booking staff usually helpful

Product reviews

Trusted Customer

11 years ago

Date of purchase: 10/05/2014

Excellent

Product reviews

Trusted Customer

11 years ago

Date of purchase: 12/05/2014

More than excellent ! The organisation was superb, everything ran incredibly smoothly. The home pick…

More than excellent ! The organisation was superb, everything ran incredibly smoothly. The home pick up service was on time to the minute.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 14/05/2014

The Cruise Director was not the best we have been with.Not clear or precice at…

The Cruise Director was not the best we have been with.Not clear or precice at briefings and too gushing.

Avalon Cruises

11 years ago

Thank you very much for your feedback. Our Customer Services team will look into the points you have raised and will be in touch.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 10/05/2014

The cruise itself was lovely but the admin prior to departure was poor. We had…

The cruise itself was lovely but the admin prior to departure was poor. We had to make so many phone calls when information etc promised was not given. We paid a high price but did not get a high...

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Trusted Customer

11 years ago

Date of purchase: 16/05/2014

COULD NOT BE FAULTED IN ANY RESPECT. CRUISE DIRECTOR EXEMPLARY.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 09/05/2014

Excellent service from bookings personnel. Ship was superbly designed. All cruise staff were well drilled…

Excellent service from bookings personnel. Ship was superbly designed. All cruise staff were well drilled and very cheerful.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 03/05/2014

This is the second time we have travelled with Avalon and on both occasions we…

This is the second time we have travelled with Avalon and on both occasions we have found everyone concerned from Linda Gibson who dealt with our booking and arranging our pick up from home to our...

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About Avalon Cruises

At Avalon Waterways we offer the very best in luxury river cruising across Europe, Asia, Africa and the Americas. With the youngest fleet on Europe River’s our cruises offer you a unique river cruise experience.

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02083154503

1st Floor, Wells House, 15 Elmfield Road, Bromley, Kent, BR1 1LT, Kent, BR1 1LT, United Kingdom

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Avalon Cruises Reviews

The Legendary DanubeMore reviews of this product (3)View product websiteVery clean and comfortable ship. Well trained, friendly staff and excellent food most nights. The only disappointing food was on the night the local chef cooked. Enjoyed the included tours...Read all

Burgundy & Provence - Paris to C?te d'AzurView product websiteWeather was slightly disappointing. Hotel in Paris too big -breakfast a disaster. Can't they allocate roles -one member of staff to clear the plates, another serve coffee. I do not expect to have my...Read all

Romantic Rhine - Amsterdam to Z?richMore reviews of this product (2)View product websiteExcellent

Paris, Moselle & the Rhine - Amsterdam to ParisView product websitePoetry 11 is a superb boat. The onboard staff are excellent and special mention must go to Katy the Cruise Director. The restaurant was lovely and spacious and the breakfasts wow ! Based on this...Read all

Burgundy & Provence - C?te d'Azur to ParisMore reviews of this product (7)View product websiteNot enough cruising during daylight so one could see the area one was going through.At times one may as well been on a coach tour.

Romantic Rhine - Amsterdam to Z?richMore reviews of this product (2)View product websiteIt is a very packed itinerary and would be better spread over 10 days but the standard of the boat, service and food was very good.

Romantic Rhine - Amsterdam to Z?richMore reviews of this product (6)View product websiteAPART FROM THE MAINZ GUIDE

The Blue Danube DiscoveryView product websiteAll was excellent, EXCEPT the Avalon glow was dented by the Prague Hilton. We were impressed with the Intercontinental in Budapest and its position. The Prague Hilton, however, is far too far from...Read all

Romantic Rhine - Z?rich to AmsterdamMore reviews of this product (6)View product websiteThere is nothing about this cruise that we could fault. All staff were caring and efficient. The food was excellent, 5* and we were impressed by the attention to cleanliness. We enjoyed the...Read all

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