Thank you for the feedback, Laure.
We’re very sorry to hear that your experience was not positive. We would like to clarify that our team sent several emails to check if you wanted to proceed with the order, but we did not receive any response. It’s possible that these emails went to your spam or junk folder. We also checked our system and couldn’t find any communication from you.
If you need further clarification or would like to speak directly, we are available by phone, email, WhatsApp, and social media. Best Regards, Attraction Tickets Team.