How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Atom bank Reviews

https://www.atombank.co.uk/

Rated

Exceptional

App based, customer first. Savings, Mortgages and Business Loans! FSCS Protected and award winning customer service

99%

recommends

Service

4.9

Product

4.8

3,570

337

3,944

ratings over the past year

Displaying all 18,188 reviews

Petros

London

8 years ago

Date of purchase: 16/01/2017

Overall Satisfied

Recommends

Product reviews

Michael

Witham

8 years ago

Date of purchase: 14/01/2017

Overall Satisfied

Recommends

What Michael said about Atom bank:

All automated, simple to use and great rates

Product reviews

Martin

Wetherby

8 years ago

Date of purchase: 12/01/2017

Overall Satisfied

Recommends

Product reviews

Angela

Heysham

8 years ago

Date of purchase: 15/01/2017

Overall Satisfied

Recommends

Product reviews

Neil

Ashby de la Zouch

8 years ago

Date of purchase: 13/01/2017

Overall Satisfied

Recommends

What Neil said about Atom bank:

I liked the presentation when I first looked into joining, and found it easy to do. I…

I liked the presentation when I first looked into joining, and found it easy to do. I would have opened a joint account but my wife did not fancy doing the security tasks. Personally I think they are...

Read all

Product reviews

Julia

Stevenage

8 years ago

Date of purchase: 13/01/2017

Overall Satisfied

Recommends

Product reviews

Neil

Birmingham

8 years ago

Date of purchase: 13/01/2017

Overall Satisfied

Recommends

Product reviews

wales

8 years ago

Date of purchase: 12/01/2017

Overall Satisfied

Recommends

Product reviews

Trusted Customer

8 years ago

Date of purchase: 12/01/2017

Overall Satisfied

Recommends

Product reviews

Trusted Customer

8 years ago

Date of purchase: 01/01/2017

Overall Satisfied

Recommends

Extremely quick and easy to set-up account - with innovative face recognition - transferred money…

Extremely quick and easy to set-up account - with innovative face recognition - transferred money was in the account within 15 minutes - no issues with using the app at all - have already recommended...

Read all

Product reviews

Not received a review invite?

About Atom bank

App based, customer first. Savings, Mortgages and Business Loans. We’re changing banking for good! FSCS Protected and award winning customer service

Read all

0333 399 0050

The Rivergreen Centre, Aykley Heads, Durham, Durham, DH1 5TS, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Atom bank Reviews

2 Year Fixed Saver (monthly interest)More reviews of this product (12,166)View product website

5 Year Fixed SaverMore reviews of this product (12,166)View product websiteGood Points: One of the best rates on the market. Great website, simple to use and nothing to post.

2 Year Fixed SaverMore reviews of this product (12,166)View product websiteGood Points: Generally easy set up with minimal contact required. Contact staff very good when required. Improvement Points: Eye blinking recognition does not work,for me

1 Year Fixed SaverMore reviews of this product (12,166)View product website

3 Year Fixed Saver (monthly interest)More reviews of this product (12,166)View product websiteGood Points: Everything is clearly and well presented. Improvement Points: I've not been with the bank long, but so far I can see no bad points. In time I might but I hope not.

2 Year Fixed SaverMore reviews of this product (12,166)View product website

1 Year Fixed Saver (monthly interest)More reviews of this product (12,166)View product websiteGood Points: security is excellent Improvement Points: No current account to go by its side!

3 Year Fixed SaverMore reviews of this product (12,166)View product websiteGood Points: Really quick to set up and very rapid confirmation of account. Improvement Points: No

2 Year Fixed SaverMore reviews of this product (12,166)View product website

1 Year Fixed SaverMore reviews of this product (12,166)View product websiteGood Points: Extremely quick and easy to set-up account - with innovative face recognition - transferred money was in the account within 15 minutes - no issues with using the app at all Improvement...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?