Received goods as described, but postage was expensive.
Aspiga
Aspiga
13 years ago
Thank you for taking the time to give us your feedback, we strive to deliver excellent products as well as customer service so hearing back from our customers is very important to us.
Our Cobra sandals are one of our best sellers year to year, and I wear mine all the time and have never had a problem so I am sorry to hear that you have experienced issues with yours. I would be happy to offer you a £30 voucher as a gesture of goodwill for your inconvenience. If you would like to email me on office@aspiga.com then I can arrange for this voucher to be sent to you.
Kind regards
Elisabeth
Elisabeth Baylis
Operations Manager
I haven't had much to do with the company but the site looks great and it was easy to order
Aspiga
Aspiga
13 years ago
Thank you for taking the time to give us your feedback, we are really grateful for all customer comments.
If ever you have an issue with a purchase from Aspiga you have 21 days to return your un-used sandals to us if you find them uncomfortable. I am sorry to hear that you didn't find your Twiga's comfortable, but I am glad that you have had a positive experience with other styles in the past.
Thank you again for your comments.
Kind regards
Elisabeth
Elisabeth Baylis
Operations Manager
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Trusted Customer
13 years ago
Date of purchase: 06/04/2010
Very nice sandals
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Trusted Customer
13 years ago
Date of purchase: 30/03/2010
reliable and quick
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Trusted Customer
13 years ago
Date of purchase: 16/05/2010
Delivery fairly quick and returns service worked OK.
Had to return an Item because the size I ordered didn't fit, the replacement shoes were received quickly. Lovely range of shoes but a bit on the narrow side.
Established in 2005 we are a responsible fashion brand who continue to lead the way in sustainable and ethical fashion - putting people and our planet first. We partner with artisans and suppliers, primarily in Kenya and India, to create contemporary and stylish clothing collections for women and men using natural, organic and sustainable materials.
Each year, we strive to grow our collections, building off from previous years success to create a product line that embraces modern femininity. We love pieces made from natural fibres that feature vibrant colours, with lots of hand embroidered or beaded embellishment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 2005 we are a responsible fashion brand who continue to lead the way in sustainable and ethical fashion - putting people and our planet first. We partner with artisans and suppliers, primarily in Kenya and India, to create contemporary and stylish clothing collections for women and men using natural, organic and sustainable materials.
Each year, we strive to grow our collections, building off from previous years success to create a product line that embraces modern femininity. We love pieces made from natural fibres that feature vibrant colours, with lots of hand embroidered or beaded embellishment.