Paid for next day delivery got it three days later, but complained and it was refunded. However there were not 100 brushes in the pack and the quality was really poor.
Larissa
ARTdiscount
7 years ago
Very sorry to hear that you are disappointed with your pack of brushes. These are described as very low cost bulk buy brushes for schools or hobbyists and are priced accordingly at £15.45 per pack of 100. Previous customer feedback acknowledge the price/performance at .15p each to be very good value. With regard to the delivery your order was placed on a Wednesday evening approx.19.30 hrs. This was picked, packed and dispatched on Thursday as per schedule. FedEx attempted delivery to your address next weekday (Friday) however there was nobody home. FedEx reattempted, as normal, on the next weekday - Monday, with a positive response. As detailed on our delivery pages normal courier deliveries are on weekdays and exclude weekends. We refunded postage regardless.
I haven't got my package and i paid for FedEx delivery.
It was due on the 21st Sep. It's the 30th and have no indication of when my package will arrive.
Jean
ARTdiscount
7 years ago
Contacted customer, resolve in place. Goods left us on time. Courier company unfortunately caused issue. We were not aware that goods had not been delivered as we would have looked into this immediately. Always best to contact us quickly and directly by email or phone to resolve any delivery issues. Thank you
Trusted Customer
7 years ago
The courier service unfortunately did not deliver their service. However, a customer representative called to resolve the issue and was very pleasant and understanding and has agreed to track down the package to have it delivered.
Delivery very expensive. Came quickly on the plus side (though delivery driver just tossed it over the gate and didn't even knock on the door!).
Larissa
ARTdiscount
7 years ago
Delivery FREE on orders over £40 to most parts of the U.K.
Product reviews
Date of purchase: 24/09/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about ARTdiscount:
Very good service
Date of purchase: 17/09/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about ARTdiscount:
Fabulous prices and service. I ordered my watercolour supplies on a Monday morning and they arrived with free postage via Fedex on the Wednesday. I am so happy with my purchases and will definitely...
Discover a world of creativity at ARTdiscount, your premier destination for top-quality art supplies and materials from the finest brands. Enjoy unbeatable prices, fast delivery, and exceptional customer service that elevates your shopping experience.
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Discover a world of creativity at ARTdiscount, your premier destination for top-quality art supplies and materials from the finest brands. Enjoy unbeatable prices, fast delivery, and exceptional customer service that elevates your shopping experience.
These are described as very low cost bulk buy brushes for schools or hobbyists and are priced accordingly at £15.45 per pack of 100. Previous customer feedback acknowledge the price/performance at .15p each to be very good value. With regard to the delivery your order was placed on a Wednesday evening approx.19.30 hrs.
This was picked, packed and dispatched on Thursday as per schedule. FedEx attempted delivery to your address next weekday (Friday) however there was nobody home. FedEx reattempted, as normal, on the next weekday - Monday, with a positive response. As detailed on our delivery pages normal courier deliveries are on weekdays and exclude weekends. We refunded postage regardless.