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Art of Travel Reviews

Rated
Exceptional

Passionate travel professionals dedicated to providing first class customer service and matching you with your perfect cruise.

Service
4.9
/5

5

4

3

2

1

125

14

1

0

1

141

ratings over the past year

Displaying all 246 reviews
Trusted Customer
17 days ago
Date of purchase: 01/05/2025
Thank you!
My wife and I would like to thank you and all the staff that helped us with our cruise holiday this year without all your help and advice it might not have happened. I always received return e-mails...

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Art of Travel
Art of Travel
17 days ago
Thank you for your 5* review and very kind words! We’re delighted to hear that you and your wife had a wonderful cruise holiday and that our team was able to assist you every step of the way. It’s always our goal to make sure your experience is seamless and enjoyable, no matter how many questions arise along the journey! We’re so glad the holiday went smoothly and that you found everyone, both in our team and on your cruise, to be friendly and helpful. If there’s anything we can assist you with for future travels, please don’t hesitate to get in touch. Wishing you many more memorable adventures ahead!
Trusted Customer
20 days ago
Date of purchase: 01/05/2025
Helen, a very pleasant young lady, was quite patient with me and answered all my questions? Researched answers for me, and promptly responded to my emails - I felt I was in safe hands!
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Art of Travel
Art of Travel
19 days ago
Thank you for your fantastic feedback and 5* review! We’re thrilled to hear that Helen provided you with such attentive and patient service. Taking the time to answer all your questions and promptly responding to your emails is exactly the standard we aim for. It’s wonderful to know you felt in safe hands throughout the process. If there’s anything else we can assist with, before you travel don’t hesitate to let us know!
MC
Mr P Castle
Islr of Man
20 days ago
Date of purchase: 05/05/2025
What Mr P Castle said about Art of Travel:
Good Service found the holiday I wanted
Made a general enquiry by email and got back two helpful suggested holidays (by email). I then phoned them and went ahead with booking one of the options. Making the booking, selecting excursion...

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Art of Travel
Art of Travel
20 days ago
Thank you for your wonderful feedback! We very much appreciate your 5* review! We’re delighted to hear that our team was able to provide helpful suggestions and make the booking process straightforward and efficient for you. It's great to know that selecting excursions and arranging payment was smooth and hassle-free. If there’s anything else you need or further assistance with your holiday, feel free to reach out. We wish you a fantastic holiday!
Trusted Customer
20 days ago
Date of purchase: 01/05/2025
An excellent experience!
Excellent, very helpful and answered our questions promptly. We received a detailed timetable of the ports where the ship was due to dock, sometimes at very strange hours - this made us laugh 😂. Our...

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Trusted Customer
20 days ago
Date of purchase: 01/05/2025
Booking experience
Very good service and helpful staff.
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Art of Travel
Art of Travel
20 days ago
Thank you for your 5* review and kind words! We’re so pleased to hear that you found our service and team helpful during your booking experience. If you have any further questions or need assistance with your travel plans, don’t hesitate to reach out. Wishing you a wonderful holiday!
Trusted Customer
21 days ago
Date of purchase: 06/05/2025
Excellent travel agents
They’re great, always go the extra mile. Definitely recommend them.
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Art of Travel
Art of Travel
20 days ago
Thank you for your glowing feedback and 5* review! We’re delighted to hear that you’ve had such a positive experience with us and that our team’s efforts to go the extra mile have made an impression. Your recommendation means the world to us, and we’re here whenever you need assistance with your travel plans.
Trusted Customer
21 days ago
Date of purchase: 13/05/2025
Giving confidence
Excellent, that they could find me a river cruise within my budget with the sort of cabin I wanted . Making me aware of all I need to do, , It is my first trip and I feel very confident in Your...

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Art of Travel
Art of Travel
20 days ago
Thank you for your kind review! We’re thrilled to hear that we could find a river cruise that fits both your budget and preferences, including the cabin you were looking for. It’s wonderful to know that our team has provided the guidance you need to feel confident and prepared for your first trip. Rest assured, we’ll be here every step of the way to assist you with any further questions or details - please just reach out to us. Wishing you a fantastic journey and an unforgettable river cruise experience!
MC
Mr D Culwick
Rushden
21 days ago
Date of purchase: 01/05/2025
What Mr D Culwick said about Art of Travel:
Helpful staff needs to be matched with accuracy of the paperwork
Helen was very helpful and patient with my changing requests However the paperwork I received was sent out with wrong information at least three times which caused considerable distress when bookin...

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Art of Travel
Art of Travel
20 days ago
Thank you Mr Culwick for sharing your honest feedback. We’re delighted to hear that you found Helen helpful and patient in accommodating your requests. However, we deeply regret the issues you faced with inaccuracies in the paperwork. This is not the standard of service we aim to deliver, and we understand how stressful this must have been, especially when arranging your own flights. Your experience has been noted, and we will review our processes to ensure greater accuracy moving forward. If there’s anything we can do to assist you further or to provide additional reassurance, please don’t hesitate to reach out. Thank you for bringing this to our attention, and we hope your trip turns out to be a truly enjoyable one!
Trusted Customer
21 days ago
Date of purchase: 01/05/2025
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Art of Travel
Art of Travel
20 days ago
Thank you so much for your 5* star review! We very much appreciate it!
MG
Mr P Gawen
21 days ago
Date of purchase: 13/05/2025
What Mr P Gawen said about Art of Travel:
73
Well handled - so far. See how the rest of the service is
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Art of Travel
Art of Travel
21 days ago
Thank you for Mr Gawen your feedback! We very much appreciate the 5* review! We’re glad to hear things have gone well so far and appreciate your trust in us. Rest assured, we’ll continue to provide the same level of care and attention throughout your booking and journey. If there’s anything you need, we’re just a call or email us. Wishing you a fantastic experience ahead!
About Art of Travel
Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.
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Abacus House, Caxton Place, Cardiff, Cardiff, CF23 8HA, United Kingdom
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About Art of Travel
Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.