How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Art of Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/art-of-travel-group | Feefo

Displaying all 257 reviews

Trusted Customer

1 year ago

Date of purchase: 02/07/2024

Thank you!

I returned from my Danube Cruise on Sunday evening and felt I must write and thank you and all Art of Travel staff for your help and advice when I was planning the trip. Your advice was ‘spot on’. ...

Read all

Art of Travel

1 year ago

Thank you so much for your kind words! We're thrilled to hear that your Danube cruise was amazing and that you enjoyed every minute of it. We're glad our advice and assistance helped make your trip memorable. If you need help planning your next adventure, please don't hesitate to get in touch!

See full customer review

John Harrhy

Newport

1 year ago

Date of purchase: 16/05/2024

What John Harrhy said about Art of Travel:

First class service with personal touch

First class service with very helpful staff

Art of Travel

1 year ago

Thank you Mr Harrhy for your 5* review and positive feedback! We're delighted to hear that our team were both helpful and provided exceptional, personalised service. We look forward to assisting you again in the future!

See full customer review

Trusted Customer

1 year ago

Date of purchase: 18/05/2024

Professional People doing a great job

Excellent

Art of Travel

1 year ago

We're thrilled to hear you found our team excellent, and professional in what we do. We look forward to looking after you and assisting you again in the future. Thank you for your 5* review!

See full customer review

Mr Little

Middleton, Lancashire

1 year ago

Date of purchase: 28/05/2024

What Mr Little said about Art of Travel:

River Cruise arrangement

A very friendly service with all questions answered clearly. The final price for the river trip was less expensive than I could have got by dealing directly with the holiday company. I could not...

Read all

Art of Travel

1 year ago

Thank you Mr Little for your 5* review and feedback! We're delighted to hear you received friendly service and clear answers to all your questions. It's great to know we could provide a better price for your river cruise than booking directly. We're glad you had a faultless experience with us!

See full customer review

Mr G Bartlett

Honiton

1 year ago

Date of purchase: 11/06/2024

What Mr G Bartlett said about Art of Travel:

Why use the high street when you can use Art of Travel

Recommended travel companies I would never have thought of. We’re helpful with bookings and information relevant to our travels. Always welcoming and cheerful over the phone, and understanding.

Art of Travel

1 year ago

Thank you Mr Bartlett for your wonderful feedback! We're thrilled to hear that our recommendations and assistance made your travel planning easier. Our team is always here to provide welcoming, cheerful, and understanding service. We look forward to helping with your future travels!

See full customer review

Trusted Customer

1 year ago

Date of purchase: 02/06/2024

A new experience..

Very attentive to my requests, now just hoping all goes well on the day...This is my first holiday with a group,I've visited many countries by myself. Hopefully I don't have to mind my Ps and Qs...

Read all

Art of Travel

1 year ago

Thank you for sharing your experience! We're glad to hear we were attentive to your requests. We hope your first group holiday goes smoothly. Enjoy your trip, and don't worry too much about minding your Ps and Qs—just have a great time!

See full customer review

Miss M Lowe

Ruislip Middlesex

1 year ago

Date of purchase: 06/06/2024

What Miss M Lowe said about Art of Travel:

Very friendly helpful staff I will definitely book again and highly recommend you with my friends and family 😊😊😊

Art of Travel

1 year ago

Thank you Mrs Lowe for your kind words! We're thrilled to hear you found our staff friendly and helpful. We look forward to booking with you again and appreciate your recommendations to friends and family.

See full customer review

Mrs Miller

Sunderland

1 year ago

Date of purchase: 22/05/2024

What Mrs Miller said about Art of Travel:

Organised, efficient, and helpful.

Art of Travel

1 year ago

Thank you Mrs Miller for your feedback! We're pleased to hear that you found our service organised, efficient, and helpful. We look forward to assisting you again in the future!

See full customer review

Mrs Patten

Swanley Kent

1 year ago

Date of purchase: 20/05/2024

What Mrs Patten said about Art of Travel:

we don't travel until 19th July every thing so far is good

Art of Travel

1 year ago

Thank you Mrs Patten for your feedback! We're glad to hear everything has been good so far. We hope you have a fantastic trip on the 19th of July. If you need any further assistance, feel free to reach out. Safe travels!

See full customer review

Trusted Customer

1 year ago

Date of purchase: 04/06/2024

Art of Travel

1 year ago

Many thanks for your 5* review!

See full customer review

Not received a review invite?

About Art of Travel

Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.

Read all

02921 20 22 33

Abacus House, Caxton Place, Cardiff, Cardiff, CF23 8HA, United Kingdom