I like dealing with Aquacadabra, their products are magic, delivery is always quick, products are well packaged, and arrive in good condition to my safe place. Cheers CB
Dear Freda
Thank you for your positive feedback. We’re delighted to hear that you were pleased with the product and pricing, and that you would choose to buy from us again. Your support is greatly appreciated, and we look forward to serving you in the future.
Best wishes,
Aquacadabra Team
Excellent. You worked out what I needed and sent it to me promptly
AQUACADABRA TEAM
Aquacadabra
2 days ago
Dear Valued Customer,
Thank you for your wonderful feedback. We’re delighted to hear that you had a good experience with us and that we were able to help identify exactly what you needed. It’s also great to know that your order was sent promptly. Your support is greatly appreciated, and we hope to serve you again soon.
Best wishes,
Aquacadabra Team
Easy to order. Good price. Fast delivery. Already ordered another item.
AQUACADABRA TEAM
Aquacadabra
2 days ago
Dear Valued Customer,
Thank you for your fantastic feedback. We’re delighted to hear that you found the ordering process easy, our prices competitive, and the delivery fast. It’s especially wonderful to know that you’ve already placed another order with us. Your continued support is greatly appreciated.
Best wishes,
Aquacadabra Team
The actual sales was ok BUT the follow-up was so complicated and an absolute nightmare being constantly bombarded by emails. It has put me off shopping with you. Some months ago I bought an API...
Read more
AQUACADABRA TEAM
Aquacadabra
2 days ago
Dear Valued Customer,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience left you feeling frustrated and disappointed, especially after previously having such a positive experience with us.
We’re pleased to hear that your earlier interaction regarding the API test kit was helpful and that our team member provided the level of service we always aim for. However, we sincerely apologise that the follow-up process during your latest experience felt overwhelming and complicated. We understand how excessive communication can become frustrating, and we appreciate you bringing this to our attention.
Your comments regarding the changes to our system and the impact this has had on your experience are extremely valuable. Customer feedback like yours helps us identify where improvements are needed, and we will ensure your concerns are passed on internally for review.
We’re genuinely sorry to hear that this experience has caused you to lose confidence in shopping with us, but we do appreciate your honesty and the support you previously gave our company.
Best wishes,
Aquacadabra Team
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.