I received an email to say my goods had been delivered but I had in fact not received them. I rang and was told that it would be the next day. They still didn't arrive the next day so I rang again...
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Customer Services
AOS Online
8 years ago
Apologies your order hadn't been delivered as expected. The goods left our warehouse the same day the order was processed but unfortunately had been misplaced by the courier who didn't inform us. Your order was then sent again and i'm happy to hear you have now received all your goods. Apologies again for any inconvenience caused.
Order my item some weeks ago, received this customer experience emailing asking for my opinion however never received goods, had to make contact to ask where my goods were, being told it had got...
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Customer Services
AOS Online
8 years ago
Hi Andrea and apologies there was an issue with the delivery of your order. I've looked into this for you and it appears the first delivery had been misplaced by our courier so a new order was dispatched which i'm pleased to hear you have now received.
Date of purchase: 29/03/2018
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Trusted Customer
8 years ago
Very promt service ce
Customer Services
AOS Online
8 years ago
Thanks for reviewing your recent office products purchase from AOS Online. It's great to hear your feedback and that you are happy with the products and service provided.
Product reviews
Date of purchase: 10/04/2018
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Trusted Customer
8 years ago
Excellent customer service. Website very easy to navigate. My only disappointment/concern was that I didn't receive an order confirmation email once order placed and rang up just to make sure the...
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Customer Services
AOS Online
8 years ago
it's great to hear you found our website easy to navigate and that your pleased with your order. I can see an order confirmation was emailed to you the same day your order was placed so it may have ended up in your junk mailbox. If you would like us to look into this further for you please contact our customer service team and we can check your registration details with you.
Excellent service but wish the large postal sticky label hadn't had to be put on the actual box (it arrived with no packaging) so prominently - very difficult to remove without leaving a mess.
Customer Services
AOS Online
8 years ago
Hi,
i'm sorry to hear the delivery label was stuck to the product and that you found it difficult to remove. I will pass your comments on to our warehouse to make them aware of this and sorry for any inconvenience caused.
Product reviews
Date of purchase: 10/04/2018
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Trusted Customer
8 years ago
Excellent. Delivery person left it where I wanted it. The item itself was well wrapped and was there quickly
Customer Services
AOS Online
8 years ago
Thanks for your feedback and it's lovely to hear your happy with the product and delivery service provided.
Everything was good, the quick delivery, appropriate ppackaging and a great product. Thank you.
Customer Services
AOS Online
8 years ago
Thanks for taking the time to leave a review of your recent office supplies purchase from AOS Online. It's lovely to hear you are pleased with your purchase and the service provided.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.