I bought the product 7 days ago, but my order status is still 'on hold'!
When will you send it out?!?
Maria at Anne Semonin
Anne Semonin
9 years ago
We are really sorry for the delay and are checking with our logistics department to see why your order has been delayed. Kind regards, Anne Semonin team
Maria at Anne Semonin
Anne Semonin
9 years ago
As promised, we have written to you to inform you about the status of your order. Hopefully you have received our message. Thank you.
Date of purchase: 13/04/2017
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Trusted Customer
9 years ago
I love the products (been using them for years) and have no problem with the website.
I do, however, wish there had been an option to leave delivery instructions (as we can with Amazon). We have a...
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Maria at Anne Semonin
Anne Semonin
9 years ago
Thank you very much for your excellent feedback on Anne Semonin skincare. We will discuss with our web developers your request to leave delivery instructions. We hope to have a solution for you very soon. Kind regards
Product reviews
Maria at Anne Semonin
Anne Semonin
9 years ago
We used to have a shopfront in Amazon but we don't have this anymore, all masks are available in full size at https://www.annesemonin.com/face/by-product/masks
Pioneering Anti Ageing Skincare from Anne Semonin. We have been developing luxurious, highly effective skincare and made-to-measure treatments since 1985 with one goal: to visibly enhance your skin's radiance.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pioneering Anti Ageing Skincare from Anne Semonin. We have been developing luxurious, highly effective skincare and made-to-measure treatments since 1985 with one goal: to visibly enhance your skin's radiance.
