Courier service let you down, no communication and had to get the goods myself
Angling Direct
Angling Direct
11 years ago
Hi Tony
We have passed our concerns onto UKMail and expressed our view on the service they have provided us in some cases in not acceptable. We expect our courier to offer the same service as we do to our customers and that is fast an efficient. We have been let down in this case by UKmail but our service was good to yourself so the feedback left does not reflect our service as its been left as negative please consider the fact as a company we fulfilled our side but was let down badly by our courier and for that we apologise on behalf of UKMail could you kindly alter the service rating but emphasise in your description the courier was the ones at fault.
Kind Regards
Angling Direct
Product reviews
Date of purchase: 13/03/2014
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Trusted Customer
12 years ago
I would prefer if the authorised 'leave with a neighbour' facility.
Product reviews
Date of purchase: 20/02/2014
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Trusted Customer
12 years ago
Great company great prices but could communicate a little better
Product reviews
Date of purchase: 22/02/2014
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12 years ago
They were helpful when I called.
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Date of purchase: 29/01/2014
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12 years ago
Usual fast service
Product reviews
Date of purchase: 20/02/2014
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Trusted Customer
12 years ago
Very happy with the service you get. Quick delivery good price for the goods
Product reviews
Date of purchase: 05/03/2014
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Trusted Customer
12 years ago
prompt service
Product reviews
Date of purchase: 07/03/2014
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Trusted Customer
12 years ago
Easy and fast service, would definitely use again,
Product reviews
Date of purchase: 28/02/2014
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Trusted Customer
12 years ago
Always get what the label says.
Product reviews
Date of purchase: 02/03/2014
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Trusted Customer
12 years ago
Arrived promptly and well packed - all items in perfect condition.
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