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Andertons Music Co. Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 149,403 reviews

Trusted Customer

Feefo Verified

14 years ago

Andertons is an excellent musical retailer. Delivery is very fast and their stocks are huge.…

Andertons is an excellent musical retailer. Delivery is very fast and their stocks are huge. A great buying experience.

Date of purchase: 01/10/2011

Trusted Customer

Feefo Verified

14 years ago

Great gear

Date of purchase: 14/09/2011

Trusted Customer

Feefo Verified

14 years ago

Helpful staff. Rapid delivery. Quality products. What more could anyone ask of a music shop

Date of purchase: 03/10/2011

Trusted Customer

Feefo Verified

14 years ago

Good service. would use again. Thanks

Date of purchase: 13/09/2011

Trusted Customer

Feefo Verified

14 years ago

I made a telephone enquiry to see if Andertons had a Boss multi Fx pedal in…

I made a telephone enquiry to see if Andertons had a Boss multi Fx pedal in stock. I was told on the phone that there was one in their warehouse and that they would telephone me back to confirm...

Andertons Music

Andertons Music Co.

14 years ago

I really value the info & try to use it to improve our service for future customers. I do apologise that we didn’t act faster to secure you an ME70, and apologise if that caused a delay in getting you the unit you wanted. In the last year we have invested over £1m extra in holding stock so that we can supply our customers faster. That said, you point about not being called back is something I shall bring up at our next team meeting, & hopefully we’ll improve this in the future. Thanks, Lee Anderton

Date of purchase: 08/09/2011

Trusted Customer

Feefo Verified

14 years ago

Firstly I ordered this item on Finance, since it was not available for a long…

Firstly I ordered this item on Finance, since it was not available for a long time the finance ran out. Andertons did fail to tell me this and it was not untill I phoned them up when stock was in...

Date of purchase: 04/09/2011

Trusted Customer

Feefo Verified

14 years ago

Very quick and able to sort out the failed online order.

Date of purchase: 22/09/2011

Trusted Customer

Feefo Verified

14 years ago

Great product, excellent courteous service. Nice new shop fitting and stock too! Many thanks.

Date of purchase: 26/10/2011

Trusted Customer

Feefo Verified

14 years ago

i was originally sent the wrong item but the replacement was processed quickly. Guys are always…

i was originally sent the wrong item but the replacement was processed quickly. Guys are always good to deal with on the phone. Would buy from them again.

Date of purchase: 02/09/2011

Trusted Customer

Feefo Verified

14 years ago

Friendly, knowledgeable and helpful staff. Great facilities for trying out stuff without any pressure, love…

Friendly, knowledgeable and helpful staff. Great facilities for trying out stuff without any pressure, love the new layout (apart from the lack of toilet which hadn't been finished yet). If you're a...

Date of purchase: 12/09/2011