My order was acknowledged but has never arrived. My account was charged and then reimbursed. I contacted Ana Wiz asking for explanation but have never heard back. Hoping this feedback generates a...
Read more
Alan Pirgon
Ana Wiz Ltd
9 years ago
We are very sorry that you do not appear to have received our email. Unfortunately this item was out of stock and you were refunded in full as soon as this was discovered. You were also emailed at the time to inform you of this. Please accept our sincere apologies for the inconvenience caused.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.