The level of service was superb. Having attempted to buy the item through Amazon, the express delivery option did not meet my requirements as I wanted the item for the next day, I contacted Ana Wiz...
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Trusted Customer
12 years ago
Date of purchase: 13/09/2012
fast delivery to Ireland
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Trusted Customer
12 years ago
Date of purchase: 02/10/2012
I was kept fully informed of my order's progress at all times.
Fast service and very helpful staff. I had made a mistake with my order and they had picked up on the mistake and refunded me which went into my account only a day later! very good service.
after paying for next day delivery they did not deliver the next working day and still after numerous emails they refused to refund the delivery charge. very bad customer service skills in email...
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Ana Wiz Ltd
Ana Wiz Ltd
12 years ago
As we have explained to you in two separate emails, you ordered late on Friday and the item was sent out on the Monday for delivery on Tuesday (Next working day).
We clearly state it our terms, orders placed after 3pm or on non-working days will be sent the following working day and delivered the next working day.
Customer Services, Ana Wiz Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
