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AMT Auto Reviews | Customer Service Reviews for https://www.feefo.com/reviews/amt-contract-hire-leasing | Feefo

Displaying all 460 reviews

Trusted Customer

7 years ago

Date of purchase: 18/04/2018

Great people to deal with. Happy customer!

After nearly a year searching for the right car I decided to go with AMT Leasing as they provided me with by far the most support and information of all the leasing companies I spoke with. As a...

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Ian

AMT Auto

7 years ago

Thanks for your review, Enjoy what is a great car. If you need any support please let us know.

Regards

Ian Wright

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Martin Hart

7 years ago

Date of purchase: 27/03/2018

What Martin Hart said about AMT Auto:

Great service from our first enquiry to delivery of the vehicle.

Ian

AMT Auto

7 years ago

Good Afternoon Martin,

Thank you for taking the time to review our service we really appreciate it. If you need any support let us know so we can help.

Kind regards

Ian Wright

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STEPHEN SIMPSON

7 years ago

Date of purchase: 22/03/2018

What STEPHEN SIMPSON said about AMT Auto:

Excellent Service very professional and the car is great

Ian

AMT Auto

7 years ago

Good Afternoon Stephen,

Glad to hear your enjoying your new car, we really appreciate you taking the time to complete the review if you need any support we are here to help.

Many thanks

Ian Wright

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Mr. S

London

7 years ago

Date of purchase: 18/03/2018

What Mr. S said about AMT Auto:

Great service, very easy and fast delivery!

Ian

AMT Auto

7 years ago

Good Afternoon Toby,

Thank you for completing the review, we really appreciate the feedback. If you need any help in the future please let us know so we can support. Enjoy your new car.

Kind regards

Ian Wright

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Rishi Ramjit

7 years ago

Date of purchase: 05/10/2017

What Rishi Ramjit said about AMT Auto:

Very good

Ian

AMT Auto

7 years ago

Thank you for your review, if we can help you or any contacts in the future please let us know. Have a great day.

Regards

Ian Wright

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Trusted Customer

7 years ago

Date of purchase: 07/12/2017

Initial good service till you get the contract agreed then it goes slow

I would recommend them anytime but they take too long to sort out problems

Ian

AMT Auto

7 years ago

Good Afternoon,

Thank you for taking the time to complete the review, We are working on our process from order sign off to vehicle delivery and beyond at present if you have any specific areas that caused you an issue I would appreciate the information so I can check against the new processes we are implementing.

We really appreciate that you would recommend our service and thank you for your business, We look forward to supporting you or any of your contacts in the future with our enhanced services.

Regards

Ian Wright

Head of Contract Hire and Leasing

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Trusted Customer

7 years ago

Date of purchase: 28/09/2017

I found the company very good, apart from when the car I took out on lease was going to be delayed a few weeks and they didn't really communicate with me after telling me they would and kept changing...

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Ian

AMT Auto

7 years ago

Good Morning,

Thank you for your review I am sorry to hear that your delivery dates were delayed. We are currently reviewing our dealer network to ensure we gain the right level of communication and service for our customers. I will review your delivery details and pick up with our customer service team and the delivery dealer to help reduce the risk of further customers having the same challenges. If you need any support now or in the future I would be happy to help.

Kind regards

Ian Wright

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Smruti Lakhani

7 years ago

Date of purchase: 09/10/2017

What Smruti Lakhani said about AMT Auto:

Excellent service from Glen as usual !

Ian

AMT Auto

7 years ago

Good Afternoon,

Thanks for the great feedback we really appreciate it. I will pass on to Glenn.

Have a great day

Ian Wright

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Trusted Customer

7 years ago

Date of purchase: 02/10/2017

Great service in sourcing a car, but not great post sales follow up service

Whilst I had great service on the day I was looking for a car trying to source me a car quickly (as that’s what I needed). I was led to believe the car was top of the range and had all the basic...

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Ian

AMT Auto

7 years ago

Good Afternoon,

Thank you for your review I am sorry to hear that you had a challenge with the specification of your vehicle, can you confirm if you are still trying to look at options for retrospective rear parking sensors so I can support if needed. I have checked your order form and can see you selected window tints, winter pack, ice white metallic and dark interior but no rear parking sensors are noted. from my understanding parking sensors are not a standard feature on this model. I can help in organising pricing and fitting if you would like assistance.

Thanks for your time, I look to supporting you if needed.

Kind regards

Ian Wright

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Stephen Cottrell

7 years ago

Date of purchase: 17/01/2018

What Stephen Cottrell said about AMT Auto:

Don’t stick to their agreements.

Agreed a full tank on delivery but never followed through with agreement.

Ian

AMT Auto

7 years ago

Good Afternoon Stephen,

Thank you for sending your feedback I am sorry to hear that your experience was not as anticipated. I can see that you refer to the fuel in your vehicle when delivered so wondered if you have any confirmation from AMT regards the agreement to the full tank highlighted ? I have checked our system and don't have a note adjusting from our standard process of only including delivery fuel. Thanks in advance for your help I look forward to your response so I can help you further.

Regards

Ian Wright

Head of Contract Hire & Leasing

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About AMT Auto

We offer individuals and businesses all options when it comes to acquiring vehicles - you can choose to lease, buy or rent a vehicle from us; or indeed a blend of all three may be most appropriate for your business fleet. We're here to provide the best option for you. We are accredited by various independent bodies so you can be rest assured you're dealing with reputable and knowledgeable experts. We're accredited by the BVRLA – the UK’s independent vehicle rental and leasing body. We're regulated by the Financial Conduct Authority (FCA) and we're also Specialist Automotive Finance (SAF) approved. So why choose us? Dedicated support - You’ll get a dedicated and experienced account manager to support you throughout the process and beyond Personal service - We pride ourselves on our individual approach towards customer care and that's why customers keep coming back to us time and time again Knowledgeable team - Our team is made up of car enthusiasts who are both passionate and knowledgeable about cars. We will help you choose the right vehicle at the right price. Great value - We will search the market for the best deal possible.

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0113 417 0256

AMT House, 174 Armley Road, Leeds, West Yorkshire, LS12 2QH, United Kingdom

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