I really appreciate how fast the order was shipped. Thank you also for making pay pal a payment method, as the other trisection manager you used would not accept any of my credit cards.
Website is great to use and I received products really quickly once they were sent. The time from when I ordered was longer than I expected but I assume this was because Amira was waiting for stock....
My experience from a customer service perspective was excellent. Our order had to be made to order and was handled through a very difficult period (Christmas 2010 when transport was severely affected...
I had ordered these for Christmas and didn't receive them until Feb. and March
Amira Equi Ltd
Amira Equi Ltd
15 years ago
I apologise for the delay in shipment of the remaining pair, the first part of your order was immediately shipped within 10 days of ordering and the remaining pair was shipped separately on arrival from Pikeur at no extra cost. Unfortunately the men’s breeches are not held in stock in vast quantities compared to the ladies breeches due to the lower demand. As per my email please return them for exchange.
Amira Equi
First, when I was purchasing I sent an e-mail requesting a picture of the gpa in the colour I had bought. I had no reply about this. Then, you sent separately my items. It causes me a difficulty...
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Amira Equi Ltd
Amira Equi Ltd
15 years ago
We apologise that your initial enquiry was not answered; we do endeavour to answer all queries as quickly and efficiently as possible.
Your items had been sent separately as your Veredus Carbon Gel boots had to be ordered from the manufacturer. Therefore, so that you didn’t have to wait for your GPA Helmet, this was shipped first at no extra cost to yourself.
When USPS makes their deliveries; if nobody can sign for the parcel they have to be taken to your local post office for collection, we are not able to specify which post office that is unfortunately.
Amira Equi
First, when I was purchasing I sent an e-mail requesting a picture of the gpa in the colour I had bought. I had no reply about this. Then, you sent separately my items. It causes me a difficulty...
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