Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
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Trusted Customer
Feefo Verified
Liverpool
10 years ago
What Trusted Customer said about Alton Towers Holidays:
August Booking
Very easy to book a got a great deal staying near by and 2 days in the park! Definitely would recommend!
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Trusted Customer
Feefo Verified
10 years ago
Hen party
I was quoted a price which then went up at a substantial rate when I went to pay. No one was able to answer my queries. Terrible customer service. No answer to emails and held on phone at high rate...
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Trusted Customer
Feefo Verified
10 years ago
No body was able to help and I passed from person to person. £34 of phone bills later I emailed but never received a response. Worst customer service ever experienced
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service.
I know that we are liaising directly regarding the cost of your calls and so will continue to speak with you privately regarding this matter in the hope we can provide a satisfactory outcome for you.
With kind regards,
Kim
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Trusted Customer
Feefo Verified
10 years ago
enchanted lodges
Easy to follow
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Trusted Customer
Feefo Verified
10 years ago
Looked online but booked over the phone
Checked online for deals but was unsure about something so phoned and spoke to someone e which was much easier than online.
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Trusted Customer
Feefo Verified
Essex
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy
Very easy and helpful
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Trusted Customer
Feefo Verified
Glasgow
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Debbie Glasgow
I found the booking service easy to use and very smooth to negotiate
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking process
I used online booking and I ended up paying more for my waterpark tickets when adding them to my booking when I could have got them cheaper booking them seperate but it would have been a pain having...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Staff very helpful and easy to understand.Not kept waiting on phoneline.every little detail of booking explained to me
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Trusted Customer
Feefo Verified
Macclesfield
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great booking experience
Excellent. Easy to book - then I was called to check preferences (without any sales spiel) - then called again to book me into a free show - ensure I knew where to go and where to collect tickets. ...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
