Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Boopking for the weekend in Alton Towers
It was very quick and simple. They knew exactly what I meant when I was talking about what I want and what type of hotel and ticket I want. I would recommend the company but I cant say anything on...
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Trusted Customer
Feefo Verified
10 years ago
Clunky website so called instead!
Tried to book online but website was very clunky so decide to call instead. Service was much better over the phone nd turned out cheaper than the website originally quoted until it decided to keep...
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Trusted Customer
Feefo Verified
10 years ago
Very difficult experience apparently there were issues with the booking centre at the time.
Had a nightmare booking the hotel, took several phone calls- just wanted to use the discount code we had been offered. Told the hotel would ring us directly& they didn't. Hard work& expensive phone...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service.
We did have some great special offers with discount codes that ended at the end of January and I am pleased to see that you did manage to get booked up in time via our call-centre team.
I'm sorry for any inconvenience you may have encountered during that process but hope that you are now looking forward to your forthcoming break!
With kind regards,
Kim
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Trusted Customer
Feefo Verified
10 years ago
Excellent help from the young lady on the phone
Excellent help
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
looking forward to may
The web booking was extremely easy all the extra's and options only 1 tap away and our family break to splash landings was booked in a matter of mins
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Trusted Customer
Feefo Verified
Rawcliffe (EastRiding)
10 years ago
What Trusted Customer said about Alton Towers Holidays:
We love Alton Towers
This is my 3rd time booking at the Alton Towers Hotel (8 year anniversary), the process is relatively simple. I always go online 1st to make sure I have all the things I want, then I always book over...
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Trusted Customer
Feefo Verified
10 years ago
Booking service = Easy!
Easy & simple booking process - will review the actual stay (May) once we get home! Lets hope the stay lives up to expectation!
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Trusted Customer
Feefo Verified
scotland
10 years ago
What Trusted Customer said about Alton Towers Holidays:
alton towers break
Very easy to use service. Received tickets very quick, within 2 days. Very impressed with the service and would recommend to others.
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Trusted Customer
Feefo Verified
Middlesbrough
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Enchanted stay
Received an email offering a discount on weekend stays at the park in one of the hotels or the enchanted village clicked on the link and chose dates and booked weekend stay in minutes
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Trusted Customer
Feefo Verified
Gloucester
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excited!
The process was simple and easy to use. Only comment would be that it was rather hard to find any photos of the woodland accommodation so I had to look it up on google. Other than that it was all...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
