Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
booking and reservation
Easy and quick to use.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking summer trip
Used the website to book direct. Had a technical 'hitch' with what I wanted and what was booked, rang the team and could not have been more helpful for the inconvenience.
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Trusted Customer
Feefo Verified
10 years ago
Pirate/Princess weekend
Booked using the Alton Towers website, it was ok but details (eg an itinerary for the day) were not available. This would have been useful.
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Trusted Customer
Feefo Verified
Wakefield
10 years ago
What Trusted Customer said about Alton Towers Holidays:
really simple and clear
The booking process was very simple and clear. I had no problems and it only took a short space of time. Excellent service!!
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Trusted Customer
Feefo Verified
Cambridge
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent Booking / Customer Service
Easy to book online. Then emailed customer services to ask for nice view room and any suprises for my daughters birthday the night we stay. Quick response to say nice room allocated and a...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking online
Very easy to understand and use. Didn't need to contact anyone and booked very quickly and received immediate confirmation. Really looking forward to my stay.
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Trusted Customer
Feefo Verified
DUNS Berwickshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy Booking
Yes we would recommend booking in this way -easy peasy
One point we do not know how we get tickets for the rides part but take it these have to be ordered separately, Would have liked info on this. ...
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Trusted Customer
Feefo Verified
wales
10 years ago
What Trusted Customer said about Alton Towers Holidays:
nightmare initially confusion but improved
After taking ages to work it out on the website I chose to ring up .took ages to be answered then prices had changed.I explained my situation.2 adults travelling with 3 children 2 of which are...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service.
We have spoken directly on the phone today to check that everything is now in place for your upcoming stay and also discussed the free carer places that Alton Towers gladly provides.
Please accept our apologies for the issues on making your booking but I hope that you can now start to look forward to your upcoming break!
With kind regards,
Kim
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Trusted Customer
Feefo Verified
10 years ago
booking
It was good my question was answered quickly
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Trusted Customer
Feefo Verified
10 years ago
Great service. Easy to use
Quick and easy. Like the option for cancellation insurance for emergencies
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
