Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
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Trusted Customer
Feefo Verified
Birmingham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy pleasant transaction
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Trusted Customer
Feefo Verified
10 years ago
Excellent experience!
Easy to use, fast to book.
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Trusted Customer
Feefo Verified
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very good experience.
The lady who took my order was lovely.
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Trusted Customer
Feefo Verified
Wrexham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
I tried to book on the phone but after being on hold for 5 minutes on 2 occasions the line cut off. However it was straight forward doing it online.
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Trusted Customer
Feefo Verified
10 years ago
Cant see hotel pictures
The website was not user friending as in can not see the hotel and pictures of the hotel. To make any amendments you need to go back through the booking.
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thanks for your feedback! We value our customers comments as this helps us towards our development in the future.
I'm sorry to hear you had errors viewing the hotel images online, this is certainly not something we would like our customers to experience. We like to know that our customers can see what they are booking so they are happy with the final product!
As we work very closely with our dev team, I have passed your information over to make sure this doesn't happen in the future.
I am glad to see you did manage to get something booked in.
Many thanks,
Jamie
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Trusted Customer
Feefo Verified
Reading
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Quick and easy!
Quick and easy.
Friendly service
Lots of info
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Trusted Customer
Feefo Verified
10 years ago
Great customer service. Amber was very helpful. 👍🏻
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Trusted Customer
Feefo Verified
10 years ago
Quick and easy
Website is super easy to use. There was plenty of availability and I made my booking in just a few minutes :)
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Trusted Customer
Feefo Verified
10 years ago
Excellent service
Very easy to do
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Trusted Customer
Feefo Verified
10 years ago
Alton Towers booking
Had a problem with the online booking, but the helpline were brilliant. So friendly, helpful and knowledgeable.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
