Alton Towers Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
cornwall
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent customer service
The web site was easy to use, but I managed to book the wrong date, so I rang the help line, in no time they had changed the dates and confirmation was received. They were great.
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Trusted Customer
Feefo Verified
Cornwall
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very helpful
Very helpful staff. I had to cancel and rebook so the member of staff took the time to go through dates that wouldn't cost me any extra.
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Trusted Customer
Feefo Verified
10 years ago
Booking
Not the easiest website to navigate. 5 different options came up with 4 resulting in the same prices shown and the other for room only. I have booked a 2 night stay with 2 days in the park and found...
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Trusted Customer
Feefo Verified
10 years ago
Really friendly and patient customer services.
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Trusted Customer
Feefo Verified
10 years ago
Easy to use
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking service was ok only downside was operator did not confirm why alton towers hotel is so dear per night.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great Service Freindly and helpful
I booked both on line and over the phone and both were easy although the online system isn't always easy to navigate
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Trusted Customer
Feefo Verified
Stratford upon Avon
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent service
I tried to book online but there was an error when it came to paying so I called the call centre & spoke to a really helpful young lady who went through the process with me.
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Trusted Customer
Feefo Verified
Essex
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fantastic customer services! Rang to ask a question regarding upgrading booking and was all done and sorted very easily, lady was lovely and very friendly. Many thanks for all your help.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
