Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
10 years ago
a good experience that would make me use it again
Easy website to follow. Would recommend it highly. Would use site again.
The choice of hotels is excellent and covers all price ranges
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Trusted Customer
Feefo Verified
10 years ago
Very polite
Very polite and helpful.
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Trusted Customer
Feefo Verified
Colchester
10 years ago
What Trusted Customer said about Alton Towers Holidays:
I ended the call feeling excited about our visit.
The lady was very enthusiastic and helpful/efficient.
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Trusted Customer
Feefo Verified
Exeter Devon
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Amazing experience
Was amazing I'm definitely staying again
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Trusted Customer
Feefo Verified
10 years ago
Basic
Somethings not clear. Had to talk on chat
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Trusted Customer
Feefo Verified
Yateley, Hampshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Helpful, friendly with excellent attraction knowledge.
Very helpful staff, very friendly and seemed genuinely interested in my family maximising our stay. Excellent product knowledge.
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Trusted Customer
Feefo Verified
Plymouth
10 years ago
What Trusted Customer said about Alton Towers Holidays:
After completing my booking I felt that my needs mattered.
I found the person who delt with my requests very pleasant and helpful throughout.
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Trusted Customer
Feefo Verified
Lincolnshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Poor
Booked break with discount code from the sun but only had option of standard room not the woodland lodges which was very disappointing.
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
We do thank you for getting in touch with us to rate your booking experience. I am very sorry to read that you where unable to book into the Woodland Lodges.
The Sun offer always proves to be very popular and can sell out very fast. However I am glad to see that you where still able to book in with the discount so you and your family can enjoy a fantastic short break with Alton Towers Holidays.
Warmest Regards,
Ben
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Trusted Customer
Feefo Verified
10 years ago
Great customer service
Answered any questions I had well. Quickly and efficiently booked a room for 2 nights for us at a extremely reasonable price (the cheapest I've paid when staying at the resort before)
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
