Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
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Trusted Customer
Feefo Verified
New Zealand
10 years ago
What Trusted Customer said about Alton Towers Holidays:
The young man who assisted me was top notch.
The reason I had to call the booking service was because of a fault message when I tried to book my accommodation online - might be a good idea to work...
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TC
Trusted Customer
Feefo Verified
Berkshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very straight forward and hassle free, cheaper than phoning up
excellent
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
very good
Very helpful lady on phone, explained everything and very pleasant
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Trusted Customer
Feefo Verified
Surrey
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very helpful and knowledgeable
The lady that dealt with my enquiries was extremely friending and enthusiastic, very knowledgeable providing extensive information, excellent customer service
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Trusted Customer
Feefo Verified
Wiltshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy enough
Worked well -booked a lodge - not many options for families with 3 children - themed rooms aimed at much younger children
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Trusted Customer
Feefo Verified
leeds
10 years ago
What Trusted Customer said about Alton Towers Holidays:
reloading
I had to reload a few times as it kept changing it's mind if the date I wanted was available so in the end I went for the next day
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Trusted Customer
Feefo Verified
Hull
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fantastic
Spoke to a lovely advisor who was more than helpful throughout the whole booking process
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Trusted Customer
Feefo Verified
Gravesend
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Very good. Easy and friendly.
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Trusted Customer
Feefo Verified
10 years ago
Website a nightmare to use
Whole website is extremely difficult to navigate. Not at all user friendly. Took ages to find what I was looking for in terms of trying to book
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thanks for getting in touch to inform us of your recent booking experience online.
its sad to read that you found our website difficult to navigate and therefore felt the need to rate us negatively. We understand that booking up should be easy and enjoyable.
Our web team work hard to ensure that we are delivering the best possible booking experience. However all comments are welcomely received and recorded as this all helps towards improving the service we provide.
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Trusted Customer
Feefo Verified
10 years ago
Great service
The person I spoke to was warm, friendly and helpful
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
