Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
10 years ago
Will now have to order tickets & collect from park, so can't now walk to park thru woodland walk as wont have tickets.
Good for booking the hotel, but really bad that you can't do an offer now and order your tickets at the same time and collect from hotel. Don't like how you have changed booking system, as we have...
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Trusted Customer
Feefo Verified
10 years ago
Needs slight improvement
Fairly easy but hard to work out the room rates
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Trusted Customer
Feefo Verified
10 years ago
Easy,straightforeward and clear instruction.
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Trusted Customer
Feefo Verified
Halifax
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent service
The lady who I spoke to was very helpful.
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Trusted Customer
Feefo Verified
Hebbiurn
10 years ago
What Trusted Customer said about Alton Towers Holidays:
excellent customer service
Hi the lady l spoke to was most helpful and dealt with my call staright away 1st call resolution
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Disappointed but eventually booked
I called through to the corporate line on Tuesday and was informed the systems were down, I gave the dates I was liking to book, that I wanted to use a student discount and I left my number to have a...
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Trusted Customer
Feefo Verified
10 years ago
Difficult site
I always find the site difficult to use
1
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Trusted Customer
Feefo Verified
Carnoustie
10 years ago
What Trusted Customer said about Alton Towers Holidays:
I'd book again
Very helpful and polite friendly staff
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Trusted Customer
Feefo Verified
10 years ago
Excellent
Excellent & easy to use had confirmation with in 30 minutes via email
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Trusted Customer
Feefo Verified
10 years ago
Poor on the details
Good ... But confusing check-in instructions. Call centre said to take id to check in, credit card would be fine. Then booking email arrived - 'you must have photo id', it said. So I clicked on...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
