Alton Towers Holidays is no longer an active Feefo customer
Displaying all 15,891 reviews
Trusted Customer
Feefo Verified
5 years ago
Hello.....Do you have a phone?
Allowing customers to get in contact! I booked a short break online. I added on waterpark tickets. A few days later I received an email with a link for me to reserve my slot at the waterpark - it...
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Trusted Customer
Feefo Verified
5 years ago
Simple and easy
Clear and straight forward booking service. Customer services are very helpful if you need to call them. Very easy.
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MF
Mrs Farrell
Feefo Verified
5 years ago
What Mrs Farrell said about Alton Towers Holidays:
I found the website difficult to navigate and it wasn’t obvious were to put vouchers, offers etc. We booked a pod but then we wanted to book a toddler ticket which wasn’t an option on the “add...
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Trusted Customer
Feefo Verified
5 years ago
Great service made easy
Very simple and user friendly. The only reason this isn’t 5 star is booking accommodation and tickets separately actually worked out cheaper. To make it easier I just booked all with accommodation...
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MB
Mr Bradley
Feefo Verified
5 years ago
What Mr Bradley said about Alton Towers Holidays:
Nice and easy to book
Very easy to do , and quick had plenty of room available
Looks a very nice place really looking forward to it
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ML
Miss Lomax
Feefo Verified
5 years ago
What Miss Lomax said about Alton Towers Holidays:
Easy booking
Really simple and easy booking process and all covid information was provided. Also got a great price for the 1 night stay.
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Trusted Customer
Feefo Verified
5 years ago
Unclear voucher rules lead to hidden costs!
Price of the room went up as I was booking! From £415 to £495! Also I wanted to use Tesco club card voucher to pay for my tickets to the park which I found out (after requesting my Tesco club card...
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MB
Mrs Blacker
Feefo Verified
5 years ago
What Mrs Blacker said about Alton Towers Holidays:
The gentleman who I spoke to was very very helpful
Gentlemen was very very helpful, gave me lots of information and that's why I made the booking.
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MW
Mrs Wooding
Feefo Verified
5 years ago
What Mrs Wooding said about Alton Towers Holidays:
Santa sleepover booking.
Was easy and clear. Would have preferred more information about the sleepover but in these times I suppose it is best to be cautious.
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Trusted Customer
Feefo Verified
5 years ago
Booking the hotel and day pass with Richard over the phone was excellent
Went out of his way to help us surprise our family from Ireland who are staying with you also on the same date.
Disappointed no one answered my numerous phone calls at Alton Towers.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
