Alpine Travel is the largest independently owned coach tour operator in North Wales.
Service
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ratings over the past year
Displaying all 426 reviews
Trusted Customer
Feefo Verified
6 years ago
Great outfit.
The booking process has been smooth with Carolyn, the coaches are clean and , most of all, the drivers have been very pleasant, helpful and knowledgeable.
We have been using Alpine for our trips in...
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Sir
Feefo Verified
Llandudno
6 years ago
What Sir said about Alpine Travel:
Can only reiterate what has been quoted above
Always receive excellent service, promptness, good working relationship. Their service is beyond expectations e.g. free bus to transport children to sing Christmas carols at local hospice
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Trusted Customer
Feefo Verified
6 years ago
Excellent well done
Yes very prompt comfortable coach and friendly driver we all enjoyed the trip
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MS
Mrs Stubbs
Feefo Verified
Rhos on sea
6 years ago
What Mrs Stubbs said about Alpine Travel:
Excellent service. On time great driver. We are going with them again on Thursday the 14 th. My friend Maureen Garner in charge this time.
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Steve
Feefo Verified
Nottingham
6 years ago
What Steve said about Alpine Travel:
Top class service
Professional service from start to finish
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RU
Ruth
Feefo Verified
6 years ago
What Ruth said about Alpine Travel:
Reliable, professional service
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Trusted Customer
Feefo Verified
6 years ago
Too Expensive
Price had increased by £500 to what we would normally have paid with Jones Travel for this trip. The driver was not local and was using a sat nav to locate pick up points. Two pick up points were...
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Beverley
Alpine Travel
6 years ago
Thank you so much for your feedback and I apologise unreservedly if you were not completely satisfied with our services.
Firstly, I think you will find that the price had increased by £50 and not £500, a simple typo. The increase would be because Jones Coaches were based in Flint and our coach and driver had to travel from Llandudno to your first pick up point in Flint in the morning and back home again in the evening, this extra time and mileage will have accounted for the slightly increased cost.Regarding our driver being unfamiliar with your pick up locations, I am truly sorry about this but you have 11 pick-up and drop off points between Flint & Saltney, a distance of about 10 miles, all of which were listed by their local name. We will try to and ensure that we schedule a more local driver for you next time, someone who knows your pick up points more accurately.Thank you for taking the time to respond, we really do appreciate all feedback both good and bad.Assuring you of our continued support.Chris OwensManaging Director
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Mrs Griffiths
Feefo Verified
6 years ago
What Mrs Griffiths said about Alpine Travel:
Fabulous service!
Our driver was perfection in every way, from chatting to us, to introducing himself, explaining the journey, explaining all health and safety! He was punctual, polite, extremely well presented and...
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MS
Ms Slamon
Feefo Verified
6 years ago
What Ms Slamon said about Alpine Travel:
The coach arrived on time and the driver was very helpful and courteous.
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Nigel
Feefo Verified
6 years ago
What Nigel said about Alpine Travel:
On time,tidy coach, excellent driver all helped towards a great day.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.