Service
4.1
/5

5

4

3

2

1

148

30

11

6

33

228

ratings over the past year

Displaying all 1,257 reviews
Trusted Customer
3 years ago
Date of purchase: 19/06/2022
Impossible to join the customer service. I’ve tried to call but have been on hold more than half an hour and nothing. I don’t even get answers from emails. If you have some issues, there’s no way to...

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Trusted Customer
3 years ago
Date of purchase: 16/06/2022
Zero customer service
Please put appropriate resources behind customer care number. No one answered my phone when I needed it. These guys are only interested in collecting premium.
Trusted Customer
3 years ago
Date of purchase: 22/06/2022
Highly recommend Allianz for Travel Insurance
Very simple online system with good back up service from professional staff
Trusted Customer
3 years ago
Date of purchase: 20/05/2022
DISASTER!!
I had an extremely disastrous experience with this company, if I can give zero star, I definitely will. I never received service and feedback from this company - I tried to file a claim via all...

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BR
Brid
3 years ago
Date of purchase: 18/06/2022
What Brid said about Allianz Assistance UK:
East and efficient.
Excellent and easy to navigate with great follow up about documentation even though it was all done online.
RO
Rob
London
3 years ago
Date of purchase: 17/06/2022
What Rob said about Allianz Assistance UK:
Easy. Comprehensive. Quick.
Easy to use. Quick to find the solution you need. Comprehensive offering.
Trusted Customer
3 years ago
Date of purchase: 30/05/2022
Best you can get
Excellent. Great staff, fast, efficient, helpful and friendly.
Trusted Customer
3 years ago
Date of purchase: 28/05/2022
Difficult to claim
Difficult to claim, still have no updates about my claim and unsure if they would pay anything
Trusted Customer
3 years ago
Date of purchase: 07/06/2022
Easy to buy, never had to use it yet.
Trusted Customer
3 years ago
Date of purchase: 06/06/2022
Very good service
About Allianz Assistance UK
Allianz Assistance Group Level
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102 George Street, Croydon, Greater London, CR9 6HD, United Kingdom
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About Allianz Assistance UK
Allianz Assistance Group Level