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Allianz Assistance UK Reviews | Customer Service Reviews for https://www.feefo.com/reviews/allianz-assistance | Feefo

Displaying all 1,182 reviews

Stephen Williams,Susan Williams

7 years ago

Date of purchase: 28/08/2017

What Stephen Williams,Susan Williams said about Allianz Assistance UK:

Allianz Recommended by Me.

Only phoned customer service to confirm my purchase. Very friendly person I spoke with. The reason for buying Allianz insurance, unfortunately, was due to my Daughter having an accident a couple of...

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Trusted Customer

7 years ago

Date of purchase: 21/08/2017

very good

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Em and Chri

7 years ago

Date of purchase: 26/08/2017

What Em and Chri said about Allianz Assistance UK:

Good price bit difficult to navigate

Clearer summary of what the policy includes and excludes. Easier way to know which person information relates to when submitting medical conditions i.e. it refers to the order you added them on a...

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Trusted Customer

7 years ago

Date of purchase: 16/08/2017

Excellent service, easy navigation of website and very competitive pricing, straight forward renewal. Would highly recommend to family and friends.

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Trusted Customer

7 years ago

Date of purchase: 24/08/2017

The link to be able to log in did not work (purchased an annual policy from you last year).

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Carl Goulding

7 years ago

Date of purchase: 23/08/2017

What Carl Goulding said about Allianz Assistance UK:

The online purchase facility was very user friendly and the response to my query was prompt. I would recommend Allianz.

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Nicola Moss

Mansfield

7 years ago

Date of purchase: 16/08/2017

What Nicola Moss said about Allianz Assistance UK:

Excellent company to insure with !

I have used them many times and I have had to claim once when stranded in Jamaica due to my husband being ill. The service was excellent and due to this I would not go with any other company for...

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Raymond

Allianz Assistance UK

7 years ago

Hi Nicola,

Thank you for taking the time to leave your feedback.

We’re glad that Allianz Global Assistance was able to assist your husband whilst you were away on holiday, and we hope he has since made a full recovery.

The star rating you have given us shows you’ve had a negative experience; could you possibly amend this to reflect your positive comments?

May we take this opportunity to thank you for purchasing your travel insurance with us, and we look forward to providing you with complete peace of mind, wherever you may travel to next.

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Trusted Customer

7 years ago

Date of purchase: 09/08/2017

Easy to use and efficient customer service!

The website is easy to use, and the policy benefits are clear so it's easy to make a decision. I had an issue where the e-mail did not come through to me after purchase, however the Policy team were...

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Teng Kim OW,Poey Kee CHEW

7 years ago

Date of purchase: 02/08/2017