Cobra Coffee South West Ltd - Starbucks Portsmouth
Feefo Verified
4 years ago
What Cobra Coffee South West Ltd - Starbucks Portsmouth said about Alliance:
system easy to use, it did take a few days to arrive & when it did 2 out of 3 toilet holders were broke, but have been reordered but still not arrived.
Job well done!! Good communication and i am satisfy with my order ☺ defelintly I will order from your company again. Job well done team Alliance
Mike
Alliance
4 years ago
Thanks for taking the time to leave feedback – we really do appreciate it.
I'll forward your comments to the team at our South East depot who will enjoy reading this.
I look forward to seeing you shop with us again in the future.
Mike :)
The usual excellent service, great value and speedy delivery that I have come to expect from Alliance. Highly recommended.
Mike
Alliance
4 years ago
Thanks for leaving feedback – I'm pleased to hear that you were happy with the service and that you found the we were good value.
I look forward to seeing you shop with us again in the future.
Mike
Date of purchase: 20/09/2021
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Lindsey Tyson Textile Art and Design
Feefo Verified
4 years ago
What Lindsey Tyson Textile Art and Design said about Alliance:
Unable to fulfill customer expectations with delivery times and stock shortages on basic hospitality lines like Napkins, even Brasso!. Items get delivered in drips and drabs and customer service have...
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Mike
Alliance
4 years ago
Thanks for leaving feedback, albeit for a negative shopping experience with us.
I believe Ellen from our London depot has been in touch with you to explain the situation regarding the system glitch and the delay in your delivery.
I am also aware that the order was completed apart from the Brasso which you ordered – again, this was down to the system issue that defaulted the stock levels on certain products to show in stock.
I would personally like to apologise for the negative experience you have had on this occasion – your feedback is of equal importance to that of the positive feedback we regularly receive, and I really hope this doesn't deter you from ordering with us again in the future.
Mike
supplied me with top quality goods and an excellent service(delivered in 24 hours as good a service as one could wish for. Thank you Alliance
Mike
Alliance
4 years ago
Thanks for taking the time to leave feedback.
I'm really pleased to hear that you were happy with the service – this means a lot to us.
I look forward to seeing you shop with us again in the future.
Mike :)
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.