The service was very good, a small delivery mistake was made but one phone call and everything was put right i will be using again and prices are very good for lots of different products, I highly...
Read more
Mike
Alliance
4 years ago
Thanks for taking the time to leave feedback and for your understaning over the small delivery mistake.
I look forward to seeing you shop with us again in the future.
Mike :)
we love alliance ordered and delivered to our door like
clockwork even down to minutes they let us know
no problems and we live in a flat delivery man has to come up in lift
every time to our...
Read more
Mike
Alliance
4 years ago
Thanks for taking the time to leavin such in-depth feedback – we really appreciate this.
I'll forward your comments to the team at our South East depot.
Mike :)
Product reviews
Date of purchase: 08/10/2021
0
Share
PB
Pamela Boon
Feefo Verified
4 years ago
What Pamela Boon said about Alliance:
A speedy service and produce are as expected. However I was surprised that the order, although only two boxes, were not banded.
Poor service,there is not day of delivery info once the order is placed also many items are consistently out of stock.
Delivery take ages and most of it is a back up order.
Haven't got them yet, waiting either for delivery or refund. Money taken 4th Oct.
Mike
Alliance
4 years ago
Thanks for taking the time to leave feedback. I've spoken to the warehouse manager who has looked into this in further detail...
From the notes, I can see that a couple of items were refused when the complete delivery was made on the 5th October. I can also see that a full refund has been made for the products you did not require.
If this is not the case, please can you call customer services on 01270 252333 where a member of the team will help to rectify the issue.
Many Thanks,
Mike
Mike
Alliance
4 years ago
Apologies, please ignore my initial comments as I have misread the notes...
The original order was delivered on the 29th September by the Alliance fleet where a few order lines were refused. The second delivery was made via DPD for delivery on the 5th/10th October whereby the items were left in a safe place by the carrier.
Please can you confirm that you have now recieved everything that you ordered.
Many Thanks,
Mike
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.