Bought an item stated as 1000x500 and the actual size is 1050x 500 and getting this item collected is a nightmare. Let alone waiting for a refund which I have been told will be in full- but still...
Read more
Mike
Alliance
4 years ago
Thanks for taking the time to leave feedback, albeit for a negative shopping experience with us.
I've forwarded your comments to the online team who will look into the product description/dimensions online and make changes where necessary.
I apologise for the inconvenience caused.
Mike
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.