All good in the end, but website confused by stating these glasses were in stock, whereas they were not in stock locally and had to be dispatched from another locatio; not a problem, they still;...
Really disappointing
I ordered goods told would be a certain day,when I phoned on said day to get a estimated delivery time was told it wasn’t there as head office never sent through,however would...
Read more
Victoria
Alliance
4 years ago
Hi Robert, I am terribly sorry to hear about your disappointing experience and I apologise for the poor communication on our end. I will send this to our customer services so they can look into why this happened to avoid situations like this in the future.
Apologies again, and I hope this doesn't deter you from trying Alliance next time.
Awful service!! Took the order and no communication was given to tell me they only deliver in my area Tuesday and Friday. I had to chase and chase and then to be told 3 different stories.
Victoria
Alliance
4 years ago
Hi Angela, thank you for your review. I sincerely apologise for the lack of/poor communication and the disappointing experience you had this time. I will forward this on to customer services as this is absolutely not what we at Alliance strive for. Apologies again.
Product reviews
Date of purchase: 05/08/2022
0
Share
TH
Tribe Canary Wharf - Housekeeping
Feefo Verified
4 years ago
What Tribe Canary Wharf - Housekeeping said about Alliance:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.