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ALISON MOORE DESIGNS Reviews | Customer Service Reviews for https://www.feefo.com/reviews/alison-moore-designs | Feefo

Displaying all 2,400 reviews

Trusted Customer

9 years ago

Excellent

Fast and efficient service. Order placed and then received within 2 working days. The ring I purchsed was just as pictured. Very happy with purchase.

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you so much for taking the time to leave a review. I hope that you enjoy wearing your new ring x

Product reviews

Date of purchase: 12/02/2017

Customer

9 years ago

What Customer said about ALISON MOORE DESIGNS:

I ordered a thick banded ring for my wife who is a size M. This was for her...

I ordered a thick banded ring for my wife who is a size M. This was for her 40th birthday and I ordered 2 weeks in advance of this. the week before her birthday I hadn't heard anything so sent them...

ALISON

ALISON MOORE DESIGNS

9 years ago

Many thanks for taking the time to leave your comments.

Yes indeed it does appear that you have received an unusually pretty poor service from us. We pride ourselves on our customer service and to hear this catalogue of errors is pretty disheartening.

The weeks before and around Valentine's Day were busier than normal for us, and whilst this does not excuse the inconsistent service that you received, I hope that you can understand part of the reason behind it.

I hope that you don't judge the company by this one incident. Please do feel free to contact me if there is anything I can do to remedy your experience (I have also responded to you via the postal service).

Best wishes

Alison Moore

hello@alisonmoore.co.uk

Date of purchase: 08/01/2017

Customer

Edinburgh

9 years ago

What Customer said about ALISON MOORE DESIGNS:

Excellent service by ALISON MOORE DESIGNS

Very impressed with service.

Product reviews

Date of purchase: 11/02/2017

Customer

9 years ago

What Customer said about ALISON MOORE DESIGNS:

Beautiful workmanship

Excellent service. My ring arrived quickly via a signed-for service. The packaging was such a treat - opening layers of wrapping paper and tissue paper to reveal a ring box made it an incredibly...

ALISON

ALISON MOORE DESIGNS

9 years ago

Oh I am delighted to hear that you liked unwrapping your purchase!

Product reviews

Date of purchase: 22/01/2017

Trusted Customer

9 years ago

Excellent service by ALISON MOORE DESIGNS

Brilliant, couldn't have been quicker and beautifully presented.

Product reviews

Date of purchase: 12/02/2017

Customer

9 years ago

What Customer said about ALISON MOORE DESIGNS:

Simply the best!

Super fast delivery, as always, and once again a beautiful product. Presentation and giftwrap is second to none :)

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for letting us know that you loved the item and gift wrap. We aim to please! x

Product reviews

Date of purchase: 11/02/2017

Trusted Customer

9 years ago

Couldn't be happier with the quality of the jewellery, customer service or speed of delivery.

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations.

Product reviews

Date of purchase: 13/02/2017

Customer

9 years ago

What Customer said about ALISON MOORE DESIGNS:

Good customer service , they were very helpful. Received my lovely rings in...

Good customer service , they were very helpful. Received my lovely rings in great packaging all wrapped up beautifully. Which made me feel very special opening it all up .

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations and we love wrapping up the jewellery to send out. It's good to hear that it's appreciated!

Product reviews

Date of purchase: 03/02/2017

Trusted Customer

9 years ago

Thank you!

Beautiful - just as expected from the website. It fits & arrived quicker than expected given that it's nearly Valentine's Day

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations.

Product reviews

Date of purchase: 05/02/2017

Customer

9 years ago

What Customer said about ALISON MOORE DESIGNS:

Super fast

Ring arrived within 48 hours. Amazing.

Product reviews

Date of purchase: 05/02/2017

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ALISON MOORE DESIGNS Reviews

Frozen: Labradorite and Rose Quartz Stacking RingMore reviews of this product (15)View product websiteBeautiful ring. Very pleased with purchase.

Ring SizerMore reviews of this product (46)View product websiteNot sure how accurate it is, but did the job.

Garnet Lucy ring Size QMore reviews of this product (1)View product websiteI bought a ring in Alison's sample sale. It is stunning, fits perfectly and is beautifully made. I can't stop fiddling with it and admiring the workmanship. I've bought rings from Alison Moore...Read more

Gemstone studs - CitrineMore reviews of this product (17)View product websiteReally nice, replacing an identical pair as I had lost one!

Gemstone Studs - MoonstoneMore reviews of this product (62)View product websiteGorgeous :) lovely wee studs and a good price for quality workmanship.

Rose Garden Personalised Single Heart PendantMore reviews of this product (9)View product websiteExactly what I'd hoped for

Mist: Moonstone and Labradorite Stacking RingsMore reviews of this product (18)View product websiteBeautiful ring , feel very special to own it .

Tanzanite Alice RingMore reviews of this product (16)View product websiteSee previous answer! Quick, beautiful and it fits

R-019-S004-S-AUMore reviews of this product (2)View product websiteJust as the picture. Really lovely piece.

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