I was disappointed that two direct debits were taken out of my account after I had called you to cancel a policy taken out by mistake.i am still awaiting my £80 voucher.
Age UK Home Insurance
Age Co Home Insurance
10 years ago
thank you for your feedback. Sorry to hear that 2 direct debits were taken by mistake. Your voucher will arrive within 120 days of your policy start date. Thanks
HW_Age UK
Lady in Yorkshire so helpful and nice. She passed me on to someone else who was absolutely hopeless. Left me for ages with music blaring and then got all the dates wrong!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.