How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Activities Abroad Reviews | Customer Service Reviews for https://www.feefo.com/reviews/activities-abroad | Feefo

Displaying all 26 reviews

Trusted Customer

1 year ago

Date of purchase: 23/12/2022

Lauren was really helpful and knew all the answers to my many questions! And patiently answered all of them, also offered different ideas or suggestions when needed. Great customer service

Trusted Customer

1 year ago

Date of purchase: 07/09/2022

It was good to speak to someone who was genuinely knowledgeable about the holiday I was enquiring about.

Craig

Activities Abroad

1 year ago

Thank you for your lovely feedback. Our sales team spend a lot of time visiting the destinations we feature (it's a hard life!) so they certainly have the trip knowledge and their enthusiasm is genuine. We hope you love Finnish Lapland as much as we do!

Trusted Customer

1 year ago

Date of purchase: 10/09/2022

Initially I thought the booking experience was going well however there was some changes around which hotel we had been booked into with us being sold on one option but then it changing in the actual

...

Read all

Craig

Activities Abroad

1 year ago

Thank you for your feedback. We apologise for the confusion regarding the hotel reservation but are glad it was resolved and hope you had a great holiday.

Trusted Customer

2 years ago

Date of purchase: 13/10/2021

Easy to communicate with, responsive and friendly service. Initially there were 2 different people dealing with my booking but it remained the first person who communicated with me throughout. He expl

...

Read all

Ashleigh

Activities Abroad

2 years ago

Thank you very much for taking the time to leave us a review.

Trusted Customer

2 years ago

Date of purchase: 09/08/2021

Very easy to book. Useful support in discussing the options. Friendly advice about travel in the current climate. Things sent through quickly.

Jade

Activities Abroad

2 years ago

Thank you for your lovely review. We hope you enjoy the countdown to your holiday with us!

Trusted Customer

2 years ago

Date of purchase: 27/08/2021

Excellent customer service and helpfulness. All our queries were answered fully.

Jade

Activities Abroad

2 years ago

Thank you very much for taking the time to leave us a review.

Linda Edward

Rutland

2 years ago

Date of purchase: 29/07/2021

What Linda Edward said about Activities Abroad:

They were excellent and very helpful and proactive. My only two small comments are that the website and booking confirmation had too little information on the actual accommodation I had booked. I had

...

Read all

Jade

Activities Abroad

2 years ago

Thank you for bringing this matter to our attention. We are continuously working on ways to improve our services and we will review and update our website accordingly.

Trusted Customer

3 years ago

Date of purchase: 29/03/2021

Responsive, knowledge and willing to be flexible with deposit levels when C19 hit

Ashleigh

Activities Abroad

3 years ago

Thank you for taking the time to review your booking experience; we are delighted that you were happy with our service!

Trusted Customer

3 years ago

Date of purchase: 16/02/2020

Uploaded media

View all media (1)

This tour operator was very knowledgeable about what the facilities were like at the different locations, and helped us select the best Trip for our family. They were friendly and easy to reach whene

...

Read all

Activities Abroad

3 years ago

We're so pleased that the local team tracked down your family photo (and thank you for your patience whilst we worked on this) - it looks like a superb Northern Lights display!

Product reviews

Sharon Reiss-Stone

melbourne

3 years ago

Date of purchase: 15/12/2019

What Sharon Reiss-Stone said about Activities Abroad:

The most amazing holiday we have ever experienced. The staff were fantastic - taking special care of us throughout our stay.

Activities Abroad

3 years ago

It is so rewarding for us to hear that your holiday to Jeris was one of your favourite family experiences! Thank you for your lovely review.

Product reviews

Not received a review invite?

About Activities Abroad

For over 15 years, Activities Abroad (www.activitiesabroad.com) has been providing holidays that will help you explore the world with the whole family, taking care of the finer details, cultivating the moments that matter and ensuring the smooth running of your break throughout. Operating year-round and without a kids’ club in sight, you’ll enjoy bucket list snow adventures to Lapland and exciting multi-activity summer trips to Europe and beyond! Winter holidays in Lapland are particularly enchanting with lots on offer, including exciting snowmobiling adventures, authentic meetings with Father Christmas, reindeer sleigh rides, husky sledding, Northern Lights hunts and much more. Activities Abroad, along with specialist sister brands, The Aurora Zone and Artisan Travel, is part of the award-winning, financially protected, independent tour operator, The Artisan Travel Company.

Read all

+44 (0) 1670 785 011

Maling Exchange, Hoults Yard,, Walker, Newcastle upon Tyne, Tyne and Wear, NE6 1AB, United Kingdom

Why trust Feefo reviews?