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Abode Reviews | Customer Service Reviews for https://www.feefo.com/reviews/abode | Feefo

Displaying all 170 reviews

John

3 years ago

Date of purchase: 05/06/2022

What John said about Abode:

Efficient.

Mr Sales (Abode Insurance) was efficient in dealing with my enquiries and always got back to me within stated time frame.

Lauren Goddard

Abode

3 years ago

Hello Mr Ker, Thank you for your feedback. We are pleased that your experience dealing with Jim was such a positive one. Lauren - Abode Insurance

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Trusted Customer

3 years ago

Date of purchase: 01/06/2022

Helpful

Very helpful and easy to use

Lauren Goddard

Abode

3 years ago

Thank you so much for taking the time to give us your feedback. Lauren - Abode Insurance

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Margaret Berry

Cambs

3 years ago

Date of purchase: 24/05/2022

What Margaret Berry said about Abode:

A wonderful choice!

Jade Robson was kind, considerate and clear. She guided me through the products on offer for my listed thatched cottage, and made it the very best experience. She called when she said she would and...

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Lauren Goddard

Abode

3 years ago

Dear Ms Berry, Thank you so much for taking the time to provide us with this wonderful feedback. We are so pleased that our personal service from Jade has been received in such a positive way for you. Our team here at Abode will always do everything possible to go above and beyond for you. We are very happy that we were able to save you money on your insurance too. Kind regards Lauren - Abode Insurance

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Bentley

Somerset

3 years ago

Date of purchase: 24/05/2022

What Bentley said about Abode:

Excellent all round service!

Great to talk to a real person who understands old properties don’t fit in a box!

Lauren Goddard

Abode

3 years ago

Hello Mr Bentley, Thank you so much for your wonderful feedback. Our service is something we pride ourselves on and this will continue for as long as you need us. It is great to know that we are doing the right thing by our customers. Lauren - Abode

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Brian

3 years ago

Date of purchase: 21/04/2022

What Brian said about Abode:

NO PROBLEMS

The young lady was very helpful and yes I would recommend the company to others.

Lauren Goddard

Abode

3 years ago

Hello Brian, Thank you so much for your positive feedback. I am delighted to hear that you would recommend us and it is great to hear that Julie was very helpful. Lauren - Abode Insurance

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Trusted Customer

3 years ago

Date of purchase: 19/04/2022

Good service and competitive

Prompt time to quote and respond to emails and offered a competitive price for a good policy.

Lauren Goddard

Abode

3 years ago

Thank you for taking the time to provide feedback to us regarding our good service. We are pleased that we could offer you a competitive premium for your insurance this year. Lauren - Abode Insurance

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William

3 years ago

Date of purchase: 21/04/2022

What William said about Abode:

Customised household insurance policy to satisfy my needs

Initial contact from Andy Duart as in previous years to quote for household insurance. When I responded he was on leave, and new contact Vikki Rushbrooke was very helpful and was able to tailor...

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Lauren Goddard

Abode

3 years ago

Hello William, Thank you for taking the time to provide such great feedback, good customer service is something that we pride ourselves on. We are pleased that the cover is tailored to your needs and in doing so, we also saved you money. Lauren - Abode Insurance

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Trusted Customer

3 years ago

Date of purchase: 16/03/2022

Very helpful

Took details of our requirements and understood what cover we needed. Then found us a very competitive quote covering all the areas of our previous policy at a much lower cost

Lauren Goddard

Abode

3 years ago

Thank you for taking the time to provide such great feedback. Lauren - Abode Insurance

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John

3 years ago

Date of purchase: 24/02/2022

What John said about Abode:

Very good experience

Easy to do and very helpful. Recommended

Lauren Goddard

Abode

3 years ago

Hello John. Thank you for taking the time to provide such great feedback. We appreciate any recommendations to us. Lauren - Abode Insurance

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Trusted Customer

3 years ago

Date of purchase: 01/04/2022

Staff acted above and beyond dexpectations.

I was in urgent need of home and contents insurance and Vicky qnd her colleagues were incredibly kind and helpful. They talked me through each necessary step and appeared to go out of their way th...

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Lauren Goddard

Abode

3 years ago

Thank you for taking the time to provide such wonderful feedback. We pride ourselves on excellent customer service so this is lovey to receive. Lauren - Abode Insurance

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About Abode

We are Abode – specialists in listed property insurance. We’ve been insuring thousands of listed properties across the UK for nearly 20 years – and we’ve learned that every listed home is distinct in its own way. That’s why we take a personal, individual approach to looking after each and every customer who chooses to live in a listed property.

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01622 476 433

Horizon House, Sittingbourne Road, Maidstone, Kent, ME14 3EN, United Kingdom